2002 Newmar Kountry Star problems, complaints & recalls
Most-reported problem areas: Tires (2) · Tires:tread/Belt (1) · Tires:sidewall (1)
Safety recalls (1)
Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seat Belts 2010-04-30 · TSB-372 · Service Bulletin/Repair Instructions
newmar corp.: failed amsafe seat belts being returned to newmar for warranty coverage. please note that when changing out warranty amsafe seat belts, both harness strap with clip and buckle portion will need to be returned. all motorized models and all model years are included. *pe
What owners report
2009-02-13 · Equipment“on december 29, 2008 i received a recall notice from the newmar corp. concerning my dometic refrigerator in my 2002 newmar kountry star 5th wheel camper. i contacted dometic the same day and they schedule a local rv service company to look at performing this recall and installing a part to prevent fires. yesterday, february 12, 2009 i received a ca…”
2007-12-18 · Electrical System:12v/24v/48v Battery:cables · 25,160 mi“primary battery cable grounded into turbo. not properly anchored or routed. ruined starter ,batteries. cables were rerouted by a freightliner service garage anchored starter cable replaced. i recommended to newmar that a recall be issued and asked to be reimbursed for my damage. i was informed that it was their opinion the cables were adequate…”
2006-12-27 · Equipment:recreational Vehicle/Trailer“tl* - dometic refrigerator recall #06e076000. the contact had no problems at this time, but read in the highway rv magazine dated january 2007 of a dometic refrigerator recall. the contact owns a 2002 kountry star by newmar, model#ksfw33ksfb. *ak…”
2004-08-30 · Tires:tread/Belt · 20,000 mi“consumer received recall 04v037000 concerning tires: consumer was waiting since february of 2004 to get recall repairs done. dealer continued to give the consumer a run around. michelin, xza, 275/70r 22.5. *ak the service dealer attempted to fix the problem, but there was no success. the rv was built on a freightliner chassis equipped mi…”
2004-07-07 · Tires · 16,210 mi“consumer's motor home tires were being recalled by the manufacturer. however, they were unavailable. newmar, the manufacturer, was not very much helpful, except to say that they will do it as soon as possible, which was 6 months in to the recall. *ak…”
2004-04-12 · Tires“two months ago consumer received nhtsa recall 04v037000 regarding michelin tires, 255/80r22.5 failure. manufacturer didn't return the phone call, and consumer called twice a week. could not get in touch with the manufacturer. *ak…”
2004-04-04 · Tires:sidewall“i own a 2002 newmar, kountry star motor home. on january 26, 2004 i received a recall letter from newmar for the 2 front tires - " carcass ply fatigue tire failure". they provided a number to call to arrange to get the front 2 tires replaced. i called the number and received a voice message that they would call me in one week! they did and i missed…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.