2021 Newmar Kountry Star problems, complaints & recalls
Most-reported problem areas: Service Brakes (1)
Safety recalls (6)
Seats 2022-04-11 · campaign 22V234000 · 4,961 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Steering:critical Fasteners 2022-03-17 · campaign 22V166000 · 1,277 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Risk: Loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Equipment:recreational Vehicle/Trailer 2021-07-27 · campaign 21V571000 · 4,106 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Steering:linkages:tie Rod Assembly 2021-07-20 · campaign 21V542000 · 11 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 Kountry Star and 2021 Ventana motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Fix: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on February 9, 2022. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-888.
Exterior Lighting:brake Lights:switch 2021-02-17 · campaign 21V082000 · 1,370 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.
Risk: If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
Fix: Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2021-02-12 · campaign 21V069000 · 5 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and Ventana motorhomes. One of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Risk: The loose bolt could result in the loosening of other caliper bolts. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Fix: On behalf of Newmar, DTNA will coordinate the recall repair and notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V-018.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline:storage:tank Assembly 2022-09-30 · 22V 584 · Service Bulletin/Repair Instructions
due to notification from manchester tank, the manufacturer of the lp tank, and a bulletin from rego, the manufacturer of the lp tank service valve, newmar has issued recall nhtsa #22v 584 and tc# 2022-550.
Electrical System 2022-05-27 · 22V 234 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on freightliner and ford chassis. on certain newmar class a motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide
Steering:linkages 2022-05-16 · 22V 166 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on freightliner and spartan chassis.
Steering 2022-02-09 · 21V 542 · Service Bulletin/Repair Instructions
daimler trucks north america has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis (nhtsa #21v 369). in response, newmar corporation is issuing recall nhtsa # 21v 542.
Visibility:defroster/Defogger/Hvac System:engine Coolant Hoses And Fittings 2021-09-09 · 21V571 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. lippert (newmarâs window supplier) is recalling hehr 6400 series window vents (lippert recall 21e 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models durin
Equipment 2021-04-06 · 21V082 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety may exist in specific coaches. on certain units, the windshield wiper mechanism may contact the brake light switch. if the brake light switch or wiring is damaged, the brake lights may not illuminate. non-functioning brake
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-08-19 · Service Brakes“the brakesync valve is located too close to the turbo charger. in hot weather and slow traffic or high engine load as when climbing long grades enough heat builds up to cause the high pressure hose from the air supply tank to the regulator valve to blow.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.