2004 Newmar Kountry Star problems, complaints & recalls
Most-reported problem areas: Suspension:front (2) · Suspension (1) · Seats:mid/Rear Assembly (1)
Safety recalls (2)
Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Equipment 2010-09-22 · campaign 10V434000 · 435 vehicles
Defect: NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Fix: NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seat Belts 2010-04-30 · TSB-372 · Service Bulletin/Repair Instructions
newmar corp.: failed amsafe seat belts being returned to newmar for warranty coverage. please note that when changing out warranty amsafe seat belts, both harness strap with clip and buckle portion will need to be returned. all motorized models and all model years are included. *pe
Equipment:recreational Vehicle/Trailer 2008-06-04 · 344 · Service Bulletin/Repair Instructions
newmar corporation: all motorized equipped with norcold refer. change cooling unit heating element vendors; there is a new style electric heating element that must be used in certain new cooling units. *pe
Equipment 2008-06-02 · 343 · Service Bulletin/Repair Instructions
newmar corporation: all motorized rv. a thermal limit switch is added to certain 1200 lr, 1200 lrim, and 1201 lrim refrigerators to prevent possible excess or overheating conditions in the heater area of the cooling unit to exceed a certain level. *pe
What owners report
2010-10-01 · Suspension · 30,000 mi“ball joints on the spartan chassis supplied by tuthill are defective. these companies are aware of this. i have approximately 30k miles on my 2004 kountry star diesel motor home and all upper and lower ball joints(rubber cups) are defective and splitting. i contacted both spartan and tuthill and was told, there are only a "hand" full of complaints …”
2008-11-12 · Engine And Engine Cooling:engine:diesel · 38,000 mi · 🔥 fire“tl*the contact owns a 2004 newmar kountry star rv. while driving approximately 60 mph on normal road conditions, smoke appeared from the rear of the vehicle. the contact pulled over to inspect the vehicle and noticed smoke and flames in the engine compartment. the fire engulfed the entire vehicle. the failure occurred without warning. the fire…”
2007-03-22 · Equipment“my 2004 kountry star has a dometic ref recall according to model and serial #. newmar said my 04 was not affected. the newmar recall nhsta id 07v075000 is only for 1997-2003. i have not received a recall notice because my model is a 2004. …”
2007-03-21 · Suspension:front“ 2004 newmar kountry star is not listed under the nhsta recall #03v-488. i have tried to obtain the recall records from newmar, and the dealer since the mh was already at a dealership when notification were supposed to be sent out. but i am getting conflicting info concerning the recall records, since there is no record that the notices were s…”
2006-05-22 · Suspension:front“my previous complaint to odi # 10126325, i did not know that a nhtsa safety recall # 03v-488 had been issued for my motorhome. i contacted newmar in may, 2005 that i was concerned about the safety of my motorhome as explained in previous complaint. although, i have had my motorhome checked repeatedly, no one ever checked to determine if the rec…”
2004-08-30 · Seats:mid/Rear Assembly · 1,700 mi“recreational vehicle's rear seats are not properly attached to the chassis. consumer is concerned that in an event of a collision or roll over the seats would not stay in position. *ak…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.