2020 Newmar Kountry Star problems, complaints & recalls
Most-reported problem areas: Structure (1) · Electrical System (1)
Safety recalls (5)
Seats 2022-04-11 · campaign 22V234000 · 4,961 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Equipment:recreational Vehicle/Trailer 2021-07-27 · campaign 21V571000 · 4,106 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Equipment:appliance:oven/Stove/Cooktop 2020-11-20 · campaign 20V719000 · 710 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
Exterior Lighting:turn Signal 2020-07-21 · campaign 20V421000 · 3,202 vehicles
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Service Brakes, Air:disc:caliper 2020-03-20 · campaign 20V171000 · 129 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2020 Essex and London Aire, 2019 Mountain Aire, Ventana LE and Ventana and 2020 Kountry Star motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: Newmar will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began May 6, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20V-127.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-05-27 · 22V 234 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on freightliner and ford chassis. on certain newmar class a motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide
Visibility:defroster/Defogger/Hvac System:engine Coolant Hoses And Fittings 2021-09-09 · 21V571 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. lippert (newmarâs window supplier) is recalling hehr 6400 series window vents (lippert recall 21e 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models durin
Equipment 2021-01-19 · 20V719 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes. on certain motorhomes equipped with a dometic propane gas stove, there could be an odor of propane gas after a short period of use
Equipment 2020-08-30 · 20V 421 · Service Bulletin/Repair Instructions
daimler trucks north america llc, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis nhtsa # 20v 404. in response, newmar corporation is issuing nhtsa recall # 20v 421
Equipment 2020-05-05 · 20V 171 · Service Bulletin/Repair Instructions
daimler trucks north america llc has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on freightliner chassis (nhtsa # 20v 127). in response, newmar is releasing nhtsa # 20v 171.
What owners report
2023-06-02 · Structure“5 windows were replaced under the lippert 21e-047 recall. the replacement windows were no better than the original recalled windows. one of the new replacement windows suddenly fell off the vehicle in traffic after only 4 months. the glue bond holding the window to the hinge failed. i sent pictures to lippert showing the failed joint. lippert ref…”
2022-08-05 · Electrical System“the cable supplying 12v power to the rv generator (the house generator in the front of the coach) shorted out while driving causing failure of 12v chassis control systems and accessories including: transmission control (i.e. could not shift gears) instrument panel turn signals horn rear view camera engine brake control. the vehicle air brakes we…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.