🚗 AutoDefect IQ

2004 Chrysler Pacifica problems, complaints & recalls

Most-reported problem areas: Suspension (106) · Structure:body (105) · Structure:frame And Members (75)

🧭 Reliability snapshot

61 /100
⚠ Buy with caution

Compared against other Chrysler Pacifica model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 82 complaints <25k 25–50k miles: 70 complaints 25–50k 50–75k miles: 97 complaints 50–75k 75–100k miles: 141 complaints 75–100k 100–125k miles: 151 complaints 151 100–125k 125–150k miles: 106 complaints 125–150k 150k+ miles: 103 complaints 150k+

750 NHTSA complaints that reported an odometer reading.

896
Complaints
0
Recalls
107
Service bulletins
32
Crashes reported
30
Fires reported
2
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (107)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System 2022-07-09 · S2208000136 · Service Bulletin/Repair Instructions

security module lock out after entering the pin to unlock the wireless control module (wcm)

Electrical System 2022-07-09 · S2208000136 · Service Bulletin/Repair Instructions

security module lock out after entering the pin to unlock the wireless control module (wcm)

Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions

key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.

Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions

key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.

Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions

disinfectant solution recommended for covid-19

Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions

charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Showing the 6 most recent of 107 bulletins. Search all of them free at nhtsa.gov.

What owners report

2021-09-30 · Structure:body

“subframe/engine cradle failed due to rust. subframe is available for inspection upon request. my safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. vehicle’s engine is at risk of falling through the vehicle’s frame at any moment whether the vehicle is parked or being driven. this pro…”

2021-02-01 · Fuel/Propulsion System · 200,000 mi · 🔥 fire

“tl* the contact's son owns a 2004 chrysler pacifica. the contact stated that while his son was driving at 20 mph, a state trooper had begun to wave his son's vehicle down. the trooper then informed him that the vehicle was on fire. all occupants immediately exited the vehicle and the state trooper was able to extinguish the fire with a fire extingu…”

2020-12-13 · Power Train · 150,000 mi · 💥 crash · 🔥 fire

“driving down interstate when the cruise cut out and the engine skipped. pulled over to check engine fluids and all were ok. no engine warning lights or any other indication of something being wrong. continued at approx 70 mph when there seemed to be an internal explosion within the engine causing the engine to stop and all front airbags to deploy. …”

2020-11-07 · Suspension · 11,800 mi

“the under carriage that holds engine in place is completely rusted through. i bought brand new tires from belle tire on september 9, 2020. by november 1 2020 i was observing extreme wear on the brand new tires. went to my mechanic and was told the car is unsafe to drive due to the cradle rust rot, and the engine is about ready to fall out and would…”

2020-10-16 · Visibility/Wiper · 184,000 mi

“i was driving on the highway, and my lights all lit up, car stalled, and my dash board said no bus…”

2020-10-14 · Engine · 170,503 mi · 🔥 fire

“tl* the contact owned a 2004 chrysler pacifica. the contact stated that when he purchased the vehicle the check engine warning light was illuminated, he had taken it to chrysler jeep dodge ram brunswick georgia (5400 altama ave, brunswick, ga 31525) for a full inspection. a week later while at a stop sign, the check engine and an unknow red warning…”

2020-09-05 · Power Train · 65,000 mi

“its throwing a pcm code an the car is stalling so bad in the moddle of driving i have been stuck severeal times an i thunk there is a fuel leak i smeell gas so bed its throing po300 code an wont chanfe even when i got all the parts i see there is a recall on my year of car can somwonw hwlp mw i cant keeo cutting off ill wreck…”

2020-08-29 · Fuel/Propulsion System · 158,500 mi

“the vehicle does when in reverse and you step on the accelerator. gas gauge reads empty even with fuel in it and fluctuates between empty and full. vehicle stalls when going around a corner or coming to a stop.. foul smell coming from the exhaust into the cab. all dash gauges go off. check engine light is on. received two different codes 1) o2 sens…”

2020-08-18 · Structure:body · 75,000 mi

“upon taking a the vehicle to a mechanic, i was informed the subframe which supports the engine is rusting to the point it will not hold the engine causing catastrophic failure. i have become aware chrysler is aware of the future failure and will not fix it.…”

2020-07-29 · Power Train · 149,000 mi

“tl* the contact owns a 2004 chrysler pacifica. the contact stated that on several occasions while driving at undisclosed speeds, the vehicle decelerated independently and stalled without warning. the vehicle was taken to an independent mechanic on four occasions however, the mechanic was unable to duplicate the failure or retrieve a fault code. add…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Chrysler Pacifica years