2004 Ford Crown Victoria problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (70) · Steering (15) · Wheels (8)
🧭 Reliability snapshot
Compared against other Ford Crown Victoria model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
125 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Exterior Lighting:headlights 2015-12-22 · campaign 15V861000 · 296,004 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Service bulletins (63)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2020-07-13 · TSB 20-2233 · Service Bulletin/Repair Instructions
this article supersedes tsb 19-2026 to update the vehicle model years affected. some 2000 and newer ford/lincoln/mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is
Structure 2019-02-07 · TSB 19-2026 · Service Bulletin/Repair Instructions
some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is recommended. follow the service procedure steps to correct the condition
Structure 2019-02-07 · TSB 19-2026 · Service Bulletin/Repair Instructions
some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is recommended. follow the service procedure steps to correct the condition
Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe 2016-09-21 · SSM 46085 · Service Bulletin/Repair Instructions
the powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate when reading these pids and cannot display quickly enough to
Electrical System 2015-06-01 · ASI-45182 · Service Bulletin/Repair Instructions
summary to be provided on a future date.
Equipment:other:owners/Service/Other Manual 2014-04-11 · CSP-14N01 · Service Bulletin/Repair Instructions
ford: see document search button for owner letter. information regarding the lighting control module extended warranty coverage, for some vehicles, to 15 years or 250,000 miles, whichever occurs first. model 2003-2005 victoria, grand marquis. *pe
Showing the 6 most recent of 63 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-09-12 · Exterior Lighting“taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall …”
2022-02-08 · Steering“i was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. ford says they do not have a recall and will not cover the service. i have a recall for the same issue for my (not currently driving) 2005 ford crown victoria interceptor made in the same location (st. thomas). 2005 manufacturer recall n…”
2021-01-07 · Wheels · 109,000 mi“the good year eagle sport tires tore apart on a short trip to the grocery store and caused the car to be unsafe to drive. the tires were manufactured on june 2019 and purchased october 2019 and by january 3rd of 2021 they were flat and chewed up with only around 13,000 miles on them even though they were 50,000 mile tires. this complaint is invol…”
2020-12-02 · Exterior Lighting · 117,000 mi“the nead lights shut off while driving at night at 65 miles a hour stoped on the side of the hiway shut off the car played with the headlight switch the lights came back on but now they will not shut off so the battery must be diconected when not in use working on finding a repair shop t fix it…”
2020-10-29 · Exterior Lighting · 124,000 mi“2004 ford crown vic headlights stopped working. i ordered and replaced the headlight switch and my headlights still don't work. i can't drive at night anymore. i have contacted ford dealership about a recall and have not received a call back.…”
2020-09-28 · Exterior Lighting · 120,000 mi“tl* the contact owns a 2004 ford crown victoria. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. neither the dealer nor the manufacturer were made a…”
2020-06-12 · Fuel/Propulsion System · 55,600 mi“what happened is that i got the vin report online and asked about recalls, found 5 recalls, and went to the nhtsa and now you do not tell me if the recalls were made or the problems fixed. *tr…”
2019-08-22 · Steering · 96,000 mi“tl* the contact owns a 2004 ford crown victoria. while driving various speeds, the steering wheel seized while turning right or left. the contact mentioned that the failure occurred periodically. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was made aware of the failure and inform…”
2019-07-12 · Exterior Lighting · 200,000 mi“tl* the contact owns a 2004 ford crown victoria. while driving 30 mph, the lighting control module completely failed without warning. the contact stated that the vehicle was included in nhtsa campaign number: 15v861000 (exterior lighting), but the remedy was not available. the dealer and manufacturer were not notified of the failure. the vehicle wa…”
2019-02-12 · Exterior Lighting · 95,000 mi“the dashboard lights are not working. the fuse was good but i replaced it anyway. i also replaced the headlight switch.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.