2009 Ford Crown Victoria problems, complaints & recalls
Most-reported problem areas: Steering (13) · Fuel System, Gasoline (11) · Power Train (4)
🧭 Reliability snapshot
Compared against other Ford Crown Victoria model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
37 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Steering:rack And Pinion:pinion Shaft 2014-11-05 · campaign 14V704000 · 36,888 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering 2013-08-29 · campaign 13V385000 · 355,000 vehicles
Defect: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and W
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall n
Service bulletins (18)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions
all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,
Engine 2019-09-18 · DOR-L2Q6V-10 · Service Bulletin/Repair Instructions
this sku is a radiator fan. the customer communication requested return of unsold inventory to inspect the electrical connections. an electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.
Equipment 2018-03-30 · SSM 47201 · Service Bulletin/Repair Instructions
replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. only approved genuine ford accessories or origin
Equipment:electrical 2018-01-10 · SSM 47009 · Service Bulletin/Repair Instructions
the accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts and service - parts product line information - keys/entry dev
Equipment:electrical 2018-01-10 · SSM 47009 · Service Bulletin/Repair Instructions
the accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts and service - parts product line information - keys/entry dev
Showing the 6 most recent of 18 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-05-13 · Steering · 338,000 mi“the contact owns a 2009 ford crown victoria. the contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. the dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under nhtsa campaign number: 13v385000 (steering); howev…”
2023-12-19 · Steering“lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. this is covered under recalls 13s08/13r01. the vehicle was inspected and passed in 2014 so no parts were replaced, but the …”
2023-05-31 · Fuel System, Gasoline · 164,000 mi“the contact owns a 2009 ford crown victoria. the contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. the fuel tank was temporarily re…”
2021-01-04 · Steering · 100,000 mi“tl* the contact owns a 2009 ford crown victoria. the contact stated that while driving, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. the cause of the failure was not determined. the local dealer berlin city ford located at 485 main st, gorham, nh 03581 and the manufacturer were notified of th…”
2019-08-12 · Steering“tl* the contact owns a 2009 ford crown victoria. the contact received notification of nhtsa campaign number: 13v385000 (steering). the contact called the manufacturer and was informed that the parts were available; however, they would not honor the recall. the vehicle was not repaired. a dealer was not contacted. the contact had not experienced a f…”
2019-08-08 · Steering · 167,000 mi“ford had a recall, 13s08, for the steering on these cars. i just purchased this car on 08?06/2019 and immediately checked your site for recalls. there is this recall and it was not completed. new jersey owned this car before me and must not have taken it in. i called ford and was told they will not take care of the recall. i now do not feel safe dr…”
2019-07-19 · Power Train · 160,000 mi“the transmission will not move in drive. sets and idles. give it some gas. will not move. going to cost $1200 to rebuild it…”
2019-02-03 · Steering · 150,000 mi“i had just gotten home from work. i put my car in reverse and went to go turn the steering wheel to right and the steering wheel seemed like it was stuck or caught on something so i tried to turn it it the other way to see if i couldn't get it to loosen up and when i had turned it to the right again the whole steering wheel snapped. it didn't take …”
2018-11-02 · Steering · 127,678 mi“sterring began giving a clunking feeling in wheel when driving straight i notice 4 days ago. more noticeable over bumps... i thought it was my tires. i was driving down road and attempt to make a right turn and vehicle keep going straight and steering wheel was not turning also crash into oncoming traffic, vehicle was tow to shop!…”
2018-03-28 · Visibility:power Window Devices And Controls“2004 ford crown vic police interceptor. consumer writes in regards to several problems experienced with vehicle. *ld the consumer stated shifting out of park was difficult, the brakes seemed squishy, the right front passenger window, the lights on the dashboard/speedometer were inoperable, and the water pump needed to be replaced. the turn signa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.