2010 Ford Crown Victoria problems, complaints & recalls
Most-reported problem areas: Steering (7) · Wheels (1) · Suspension (1)
🧭 Reliability snapshot
Compared against other Ford Crown Victoria model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Steering:rack And Pinion:pinion Shaft 2014-11-05 · campaign 14V704000 · 36,888 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering 2013-08-29 · campaign 13V385000 · 355,000 vehicles
Defect: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and W
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall n
Service bulletins (21)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions
all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,
Engine 2019-09-18 · DOR-L2Q6V-10 · Service Bulletin/Repair Instructions
this sku is a radiator fan. the customer communication requested return of unsold inventory to inspect the electrical connections. an electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.
Visibility:glass, Side/Rear 2019-08-09 · SSM 48130 · Service Bulletin/Repair Instructions
some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. this is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. hydrofluoric acid can attack the glass and cause visual distortion and/or disc
Power Train 2019-05-10 · SSM 47976 · Service Bulletin/Repair Instructions
on vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with motorcraft multi-purpose grease spray xl-5-a even if grease was not applied from the factory. also verify that the engine/transmission alignment dowel pins are present as well as the eng
Equipment 2018-03-30 · SSM 47201 · Service Bulletin/Repair Instructions
replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. only approved genuine ford accessories or origin
Showing the 6 most recent of 21 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-10-29 · Steering · 140,000 mi“the contact owns a 2010 ford crown victoria. the contact stated while driving at various speeds, excessive force was needed to steer the vehicle as an unknown warning light illuminated on the instrument panel. the contact also stated that the gear oil would leak from the rear passenger side of the vehicle. the contact took the vehicle to an indepen…”
2020-06-26 · Steering · 129,000 mi“driving over 55 mph while going over bumpy hwy or on a curve the steering wheel feels sloppy and drops down 1-2 inches to the left or right depending on the curve. *tr…”
2020-02-07 · Steering · 226,000 mi · 💥 crash“tl* the contact owns a 2010 ford crown victoria. the contact stated that while driving about 40 mph, the steering wheel ceased and he lost control of the vehicle colliding with the concrete barrier wall as the vehicle spun around, going in reverse and colliding with the barrier wall again, coming to a stop. the contact stated that the front and rea…”
2019-11-01 · Suspension · 167,347 mi“my watts link stud is broke off in the rear axle it happened this morning on my way too work when i made a turn so now the car shifts side too side i had too drive 10 mph so that i could keep it in the road…”
2019-08-28 · Fuel/Propulsion System · 195,000 mi“tl* the contact owns a 2010 ford crown victoria. while driving 65 mph, the contact overheard an abnormal popping noise coming from the rear of the vehicle. the contact veered to the shoulder of the road and noticed that the fuel tank detached from the vehicle without warning, but no fuel leaks were found. the vehicle was towed to an independent mec…”
2019-08-19 · Steering · 130,000 mi · 💥 crash“tl* the contact owns a 2010 ford crown victoria. the contact stated that while her fianc was driving about 70 mph and getting off a ramp, the steering shaft fractured inside the steering column, without warning, and caused the vehicle to crash into a curb and stopped in a grassy area. the contact was concerned that the crash could have resulted in …”
2019-07-29 · Steering · 153,000 mi“my vehicle has the same issue that is reported under the recall list as far as steering it is popping and actually getting stuck when turning, the gas pedal vibrates while turning and the dealer said it was recalled but not my for my vin after i took it to them.…”
2019-04-17 · Steering“shaft slid out of back end of steering wheel…”
2015-11-04 · Wheels · 💥 crash“i was traveling southbound on i-75, just north of it's exit with i-4, and south of its exit to martin luther king blvd., at approximately 65 mph. i was in the far left thru lane when suddenly, and with no warning whatsoever, the right rear tire blew out, causing my 2010 crown victoria to fishtail on i-75 and, i believe, to be struck by a semi-truc…”
2013-03-20 · Exterior Lighting · 50,000 mi“the headlight sockets are melting, causing the bulbs to blow out. we have replaced approximately 6 sockets, mostly on the drivers side, and multiple bulbs. mhq says this is common. should there be a recall? should ford be fixing this? *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.