2009 Lexus Is problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (10) · Visibility/Wiper (5) · Visibility:sun/Moon Roof Assembly (2)
🧭 Reliability snapshot
Compared against other Lexus Is model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
24 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Fuel System, Gasoline:delivery 2011-01-26 · campaign 11V029000 · 244,779 vehicles
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA
Service bulletins (32)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-07-30 · L-SB-0032-25 · Service Bulletin/Repair Instructions
some 2016 – 2020 model year gs f, 2008 – 2014 model year is f, 2022 – 2025 model year is 500, 2018 – 2025 model year lc 500, 2021 – 2025 model year lc 500c, and 2015 – 2025 model year rc f vehicles with 2ur-gse engines may exhibit a mil on condition with one or more of the following diagnostic troub
Structure:body 2024-07-29 · L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2024-07-29 · L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2024-06-21 · L-SB-0030-24 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2024-06-21 · L-SB-0030-24 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Showing the 6 most recent of 32 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-03-12 · Unknown Or Other“i am submitting this complaint regarding a safety concern with my lexus is 250. the dashboard in my vehicle is melting and has become extremely sticky, shiny, and reflective. as the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. this glare interferes with my visibility while driving and creat…”
2025-07-17 · Electrical System:instrument Panel:speedometer/Odometer · 198,000 mi“odometer fraud. the contact intended to purchase a 2009 lexus is 250. the contact stated while test-driving the vehicle, the contact drove to an auto part store for diagnostic testing. it was then discovered that there was a mileage discrepancy. the vehicle was not a sale. at the time the vehicle was test-driven, the vehicle mileage was 114,274, b…”
2025-07-11 · Unknown Or Other“the dashboard is melting leather, as well as the inside door panels on all four doors that are leather. it burns my wife’s skin and my kids while leaving sticky black residue on our skins. it is melting so bad there are chunks missing from the leather from a simple rub.…”
2024-05-11 · Visibility/Wiper“urgent: my dash has melted on my-2009 lexus is 350-cannot see to drive, my 2009 lexus is 350. it is getting to dangerous to drive because melting dash blocks view of road due to shining reflection of melting dash is all you can see in my windshield when you get in the car to drive. this is going to get me into an accident. you cant see a car if its…”
2023-06-15 · Exterior Lighting“the headlamps on my car are and have been for quite awhile been hazy with the light unable to meet the safety standards the car is advertising. without proper headlight i am not able to safely see the road ahead of me. there is no replacement or new headlamp avallable. …”
2022-03-05 · Unknown Or Other“dashboard and door panel are melting. the melting on the dashboard cause a shinny reflection that prevent visibility. …”
2021-09-19 · Visibility/Wiper“i have a lexus is250, the dashboard is sticky and shiny. when i am driving the car in the sunny days, because of the shiny dashboard , if reflects the sunshine to my windshield, which makes me very hard to see the road because of this. as the result, if the sunshine is too strong some times, i have to hit my brake to slowdown on the highway, to mak…”
2021-04-30 · Vehicle Speed Control · 85,000 mi“at approximately 85k total miles, is250 automatic began dropping from 5-6k rpm to 2-3k rpm whenever changing road grade to an incline or decline, usually above 50 mph, dropping to 35 mph on the highway. to maintain proper speed, i would have to downshift from d to s and floor the accelerator. traction control, parking brake, and abs lights would so…”
2021-02-24 · Seats · 130,000 mi“defective passenger occupancy sensor: my srs / airbag warning light illuminated and would not turn off, indicating that the srs system was deactivated. i had my car diagnosed by a lexus dealership service department on 12/4/2020. johnson lexus advised me that the passenger side front seat pressure sensor failed and that the repair was to replace th…”
2021-01-13 · Unknown Or Other“i don't have to press the brake to switch gear like to put it from parked to drive …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.