2011 Lexus Is problems, complaints & recalls
Most-reported problem areas: Air Bags (7) · Visibility/Wiper (4) · Structure:body (1)
🧭 Reliability snapshot
Compared against other Lexus Is model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (38)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-07-30 · L-SB-0032-25 · Service Bulletin/Repair Instructions
some 2016 – 2020 model year gs f, 2008 – 2014 model year is f, 2022 – 2025 model year is 500, 2018 – 2025 model year lc 500, 2021 – 2025 model year lc 500c, and 2015 – 2025 model year rc f vehicles with 2ur-gse engines may exhibit a mil on condition with one or more of the following diagnostic troub
Structure:body 2025-02-07 · L-SB-0017-19 Rev1 · Service Bulletin/Repair Instructions
some 2010 – 2026 model year lexus vehicles may exhibit paint stains after the removal of rapgard™. the paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard™. the wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on
Structure:body 2025-02-07 · L-SB-0017-19 Rev1 · Service Bulletin/Repair Instructions
some 2010 – 2026 model year lexus vehicles may exhibit paint stains after the removal of rapgard™. the paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard™. the wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on
Structure:body 2024-07-29 · L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2024-07-29 · L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Showing the 6 most recent of 38 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-20 · Visibility/Wiper“the dash has started melting after being in hot weather. despite ceramic window tint which reduces heat (and likely slowed the melting) the dah continues to melt. this results in significant shining and reduction in visibility. while there was an enhanced warranty program from lexus in which they would repair the dash, the melting occurred short…”
2026-03-19 · Visibility/Wiper“the dashboard of our 2011 lexus is has begun to "melt," for lack of better words. we have owned the car since 2011 and it has approximately 162000 miles now. the problem has arisen over the last two years or so and is a known issue for cars of that period. lexus claims they had an enhanced warranty program for this issue, but we were never conta…”
2026-02-19 · Visibility/Wiper“the dashboard on our vehicle has started to "melt." while there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. this is a true safety issue now as visibility from the front windshield is hindered due to reflection. the dealer has asked us to contact lexus a…”
2022-09-30 · Visibility/Wiper“the dashboard is defective in that it melts when exposed to heat and becomes sticky. although initially it started off as a cosmetic issue, the melting of the dashboard causes it to be very glossy to the point where it reflects onto the front windshield and creates a blind spot on the front windshield when driving. this poses an immediate safety ha…”
2022-01-21 · Engine“valley plate leak. the valley plate leaks are notorious on this vehicle. there have been several forums about it.…”
2021-05-15 · Air Bags“takata airbag has been recalled for this model. attempts have been made to contact via instructions on recall letter from manufacturer. was informed someone would be out to repair it and no one showed up.…”
2020-09-21 · Steering · 77,000 mi“first started with steering getting stuck a bit while changing lanes now the electric rack and pinion makes noise steering left and right while parking in and out also while driving.…”
2020-02-05 · Power Train · 115,000 mi“fuel is not delivered to firing chamber due to failure of fuel pressure sensor. this will cause engine to shut off when on the road. no obd-ii code is present since the failure of the fuel pressure sensor will put the car in protected mode, no code can be read. when engine is shut off, it will have no power to steering or brake system, put drive…”
2019-11-08 · Structure:body“the door panels and dash board gets sticky and melt over the years and the seats starts to tear and become loose…”
2017-12-31 · Air Bags“takata recall - my car is supposedly affected by the recall, but the recall will not actually show up in the system- it sounds like it only happens in 2019 - which is greater than 6 years after the car was put in service. i am concerned about the safety of my passengers and loss of value to the car. additionally, the car is currently in pa but will…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.