2020 Lexus Is problems, complaints & recalls
Most-reported problem areas: Suspension (1) · Steering (1) · Power Train (1)
🧭 Reliability snapshot
Compared against other Lexus Is model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (25)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-06-13 · L-SB-0043-23 Rev1 · Service Bulletin/Repair Instructions
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Electrical System 2025-04-02 · L-TT-0341-25 · Service Bulletin/Repair Instructions
to assist with the early detection and early resolution of audio related concerns you may be asked to recover mmr data from the head unit. the following steps are instructions on how to retrieve the data from the system and are only to be used when requested by fts and/or fpe.
Electrical System 2025-04-02 · L-TT-0341-25 · Service Bulletin/Repair Instructions
to assist with the early detection and early resolution of audio related concerns you may be asked to recover mmr data from the head unit. the following steps are instructions on how to retrieve the data from the system and are only to be used when requested by fts and/or fpe.
Structure:body 2025-02-07 · L-SB-0017-19 Rev1 · Service Bulletin/Repair Instructions
some 2010 – 2026 model year lexus vehicles may exhibit paint stains after the removal of rapgard™. the paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard™. the wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on
Structure:body 2025-02-07 · L-SB-0017-19 Rev1 · Service Bulletin/Repair Instructions
some 2010 – 2026 model year lexus vehicles may exhibit paint stains after the removal of rapgard™. the paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard™. the wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on
Showing the 6 most recent of 25 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-11 · Unknown Or Other“while i was driving, my sunroof on the top exploded. there was no rock impact, no external or internal impact. i called lexus and they told me it’s not covered. the lexus representative said to submit a claim with triple a cus it’ll be at least 5k to take out everything and replace it. they won’t fix it themselves. …”
2026-09-11 · Unknown Or Other“sunroof exploded outwards while driving on the freeway. temperature about 56degrees f, humidity 92% pressure 29.94. unsafe, glass exploding, sharp glass …”
2026-04-28 · Steering“vehicle steering wheel gets slightly stuck around 70+ mph on highway. possible issue with the eps, steering rack, 4 pin point connecter. lexus isn’t able to diagnose it …”
2026-04-18 · Power Train“i am filing this updated complaint to supplement my prior complaint (nhtsa id no. xxx, filed january 27, 2026) regarding a recurring, safety-critical engine defect in my 2020 lexus is300 rwd, 8ar-fts engine. defect: three documented misfire events over seven weeks. the second (12/11/2025) and third (1/17/2026) each involved a temporary stall in act…”
2026-01-27 · Fuel/Propulsion System“this vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing mils, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. the defect has repeated…”
2024-11-02 · Suspension“front suspension (shock absorber) uneven wear and bouncy, some vibration on the steering wheel at about 30k miles, on highway exit round about circle, the vehicle swerves left or right. very unsafe. long story short, drop it off at the dealership lexus of pembroke pines fl, they said the issue was my tires and it needed to be replace, i rotated th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.