2023 Lexus Is problems, complaints & recalls
Most-reported problem areas: Visibility:sun/Moon Roof Assembly (1) · Structure:body (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Lexus Is model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (57)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-02-02 · L-SB-0057-22 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 2, 2026: this bulletin is now obsolete. please see l-sb-0004-26.
Electrical System 2026-01-23 · L-SB-0004-26 · Service Bulletin/Repair Instructions
some 2018 – 2025 model year lexus vehicles equipped with the enform™ 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-08-19 · L-TT-0326-23 Rev2 · Service Bulletin/Repair Instructions
some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. these resources, in conjunction with the repair manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth
Engine 2025-07-30 · L-SB-0032-25 · Service Bulletin/Repair Instructions
some 2016 – 2020 model year gs f, 2008 – 2014 model year is f, 2022 – 2025 model year is 500, 2018 – 2025 model year lc 500, 2021 – 2025 model year lc 500c, and 2015 – 2025 model year rc f vehicles with 2ur-gse engines may exhibit a mil on condition with one or more of the following diagnostic troub
Electrical System 2025-06-13 · L-SB-0043-23 Rev1 · Service Bulletin/Repair Instructions
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Showing the 6 most recent of 57 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-26 · Back Over Prevention: Warnings“i am reporting recurring infotainment, display, audio, and related electrical malfunctions with my vehicle that have continued despite multiple visits and repair attempts by an authorized lexus dealership. the problems began when the vehicle was relatively new and have continued intermittently. while driving, the vehicle's audio system can suddenl…”
2026-07-31 · Service Brakes“i am reporting a severe, unresolved safety hazard involving my 2023 lexus is350]. the vehicle is continuously flashing 'braking system malfunction,' 'crash light,' and 'engine light' alerts on the dashboard. this is the second major acceleration and braking system failure since purchasing the vehicle brand new.the authorized dealership, meade lexus…”
2026-02-13 · Structure:body“i am reporting a recurring front bumper cracking and separation issue on my lexus is 500. a crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. the crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related. there is a known …”
2024-02-08 · Visibility:sun/Moon Roof Assembly · 11,000 mi“the contact owns a 2023 lexus is350. the contact stated that while driving at an undisclosed speed, the moon roof suddenly shattered, raining glass into the interior of the vehicle. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was notified of the failure, and a case was opened. t…”
2023-08-17 · Power Train“during driving an issue arose where the acceleration had to be performed in order to avoid a potential accident. the gas pedal vas depressed but the transmission would not downshift or accelerate. after about a second or more the transmission finally downshifted and the vehicle accelerated. i was able to steer out of trouble and fought the in o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.