2009 Mazda Mazda5 problems, complaints & recalls
Most-reported problem areas: Steering (15) · Suspension (6) · Wheels (5)
🧭 Reliability snapshot
Compared against other Mazda Mazda5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
49 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Fuel System, Other:delivery:fuel Pump 2010-11-24 · campaign 10V600000 · 16,200 vehicles
Defect: MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Risk: THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
Steering:electric Power Assist System 2010-08-12 · campaign 10V374000 · 215,000 vehicles
Defect: MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Risk: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Fix: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
Service bulletins (216)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Unknown Or Other 2026-08-20 · SA-055-26 · Service Bulletin/Repair Instructions
product quality information (pqi) description service information mt-041/12 is no longer valid. it has been unpublished and superseded by the field quality information report (fqir) reporting system.
Engine 2026-06-19 · SA-041-26 · Service Bulletin/Repair Instructions
this sa supersedes the previously issued sa(s) listed below. the changes are noted in red. sa-061/25 12/17/25 description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by ask
Unknown Or Other 2026-04-21 · SA-029-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa listed below: the changes are noted in red. sa-011/24 02/12/24, 06/06/24, 07/29/24 description mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the sch
Electrical System 2025-12-17 · SA-061-25 · Service Bulletin/Repair Instructions
if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical concern. below
Unknown Or Other 2025-12-10 · 07-004-25a · Service Bulletin/Repair Instructions
a musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling
Showing the 6 most recent of 216 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-05-16 · Steering“while driving car turns on its own almost causing accident …”
2022-12-09 · Exterior Lighting“the headlights on this car are dangerously dim. like the turn signals overpower them levels of dim. i’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference. …”
2022-01-16 · Vehicle Speed Control“this model of mazda steering wheel stop rotating mostly on highway. at time it become too stiff to ove for 5 to 10 minutes and then it comes back on it is worrying me as it may cause an unvoidable crash.…”
2021-09-27 · Electrical System“intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.…”
2019-12-13 · Fuel/Propulsion System · 163,000 mi“tl* the contact owns a 2009 mazda 5. the contact stated that the vehicle would not start. on one occasion, the vehicle broke down in the middle of a street and was towed to the contact's home. the contact had a mechanic inspect the vehicle who stated that the fuel pump could be the cause of the failure. the dealer and manufacturer were not contacte…”
2019-08-02 · Steering · 86,000 mi“tl* the contact owns a 2009 mazda 5. while driving 55 mph, the power steering malfunctioned and the steering veered to the left. the failure almost caused a crash. in addition, the entire instrument panel illuminated. the contact had to exert excessive force to turn the steering wheel and pull the vehicle off the road. when the vehicle was turned o…”
2019-06-28 · Electrical System · 108,000 mi“climate control malfunctioning and turning on the heater not ac…”
2019-01-04 · Structure:body · 104,000 mi“sliding passenger door will not latch. will open while driving.…”
2018-08-20 · Electrical System · 140,000 mi“while driving the car (approximately 35 miles per hour) there is a sudden loss of power, including loss of power steering. car would not restart. we replaced alternator and had battery checked, which was working fine when the same problem occurred while driving on highway at 45 mph. problem is recurring. car is unsafe to drive.…”
2017-11-22 · Engine · 150,000 mi“tl* the contact owns a 2009 mazda 5. while the contact's son was driving 45 mph, the driver heard a grinding and clunking noise. the vehicle was taken to an independent mechanic where it was diagnosed that the motor mounts failed and shifted the engine forward, which caused the cv joints and engine head to fail. the vehicle was not repaired. a deal…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.