2014 Mazda Mazda5 problems, complaints & recalls
Most-reported problem areas: Service Brakes (3) · Steering (2) · Engine (2)
🧭 Reliability snapshot
Compared against other Mazda Mazda5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Structure:body:hatchback/Liftgate 2016-09-06 · campaign 16V644000 · 580,455 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Service bulletins (207)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Engine 2026-06-19 · SA-041-26 · Service Bulletin/Repair Instructions
this sa supersedes the previously issued sa(s) listed below. the changes are noted in red. sa-061/25 12/17/25 description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by ask
Unknown Or Other 2026-04-21 · SA-029-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa listed below: the changes are noted in red. sa-011/24 02/12/24, 06/06/24, 07/29/24 description mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the sch
Electrical System 2025-12-17 · SA-061-25 · Service Bulletin/Repair Instructions
if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical concern. below
Unknown Or Other 2025-12-10 · 07-004-25a · Service Bulletin/Repair Instructions
a musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling
Unknown Or Other 2025-08-22 · SA-039/25 · Service Bulletin/Repair Instructions
some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or low-e windows. this may be caused by the sun's reflection. if a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and a
Showing the 6 most recent of 207 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-10-19 · Service Brakes“i bought this vehicle as is, about 2 months past, after driving it home i felt after pressing the brakes pedal that it is not responding until i press 2 or 3 times. i went bnack to the dealer the next day and made a complain. they sent me to their mechanic who diagnosed the problem to be the abs hydraulic control unit assembly. it is available for …”
2023-08-17 · Steering“power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.…”
2022-08-21 · Steering“the car became hard to steer, and i noticed the power steering light was on. it is a safety risk due to increased difficulty steering car and a risk for myself and other drivers on the road. this just occurred today and has not been investigated by an other parties. no warning or incidents prior to steering becoming difficult. …”
2021-10-29 · Structure:body“the driver door handle stopped functioning on a 7-year-old low milage (<25k) mazda 5. the malfunction is common among mazda's and can be easily found when searching the internet. a small groove on the internal door handle mechanism breaks off and lets the spring pulling the handle back slip out. in most cases, this causes the door to be unable to …”
2021-07-22 · Latches/Locks/Linkages · 88,078 mi“the contact owns a 2014 mazda mazda5. the contact stated that the passenger’s side rear door failed to open or close all the way. the contact stated that there was a 1-2-inch gap between the door and the door latch. the contact reached out to the local dealer to have the vehicle inspected however, the contact was unable to schedule an appointment f…”
2021-06-10 · Service Brakes · 48,000 mi“the contact owns a 2014 mazda mazda5. the contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. the contact stated that the brakes would resume normal operation soon after failure. the contact had taken the vehicle to three separate independent mechanics…”
2019-05-24 · Service Brakes · 79,000 mi“when applying the brakes, the vehicle often has a clunking sound and a slight / brief hesitation before the brakes engage. the vehicle is in motion when this occurs. i've had the issue inspected on multiple occasions (4-5 times) and was told there is nothing wrong with the brakes. i was informed that it is possible that it is by design which is …”
2018-08-27 · Wheels · 50,000 mi“since purchase from dealer, the tires consistently developed edge wear /cupping on the inner edge of both front and back. the first set were replaced after approx 23k miles. after approx 25k miles the same pattern of wear had occurred front and back. at first when the car was purchased, alignment was inspected and i was told the matter was probabl…”
2017-10-30 · Unknown Or Other · 33,800 mi“sunroof shattered while doing normal driving. nothing hit the sunroof or the car, the sunroof simply shattered and glass fell on me, and my children. we were driving on a state highway going about 70 (the speed limit). there were no other vehicles around or in front of me.…”
2017-08-03 · Engine · 93,000 mi“i own a 2014 mazda 5. after two years of ownership. the number 1 and 4 cylinder rod bearings failed completely. it happened while the car was in motion. proper oil changes was maintained during this period. they took the motor apart found clean oil, and shavings.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.