2013 Mazda Mazda5 problems, complaints & recalls
Most-reported problem areas: Service Brakes (4) · Structure:body (3) · Steering (3)
🧭 Reliability snapshot
Compared against other Mazda Mazda5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Structure:body:hatchback/Liftgate 2016-09-06 · campaign 16V644000 · 580,455 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Service bulletins (220)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Engine 2026-06-19 · SA-041-26 · Service Bulletin/Repair Instructions
this sa supersedes the previously issued sa(s) listed below. the changes are noted in red. sa-061/25 12/17/25 description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by ask
Unknown Or Other 2026-04-21 · SA-029-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa listed below: the changes are noted in red. sa-011/24 02/12/24, 06/06/24, 07/29/24 description mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the sch
Electrical System 2025-12-17 · SA-061-25 · Service Bulletin/Repair Instructions
if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical concern. below
Unknown Or Other 2025-12-10 · 07-004-25a · Service Bulletin/Repair Instructions
a musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling
Unknown Or Other 2025-08-22 · SA-039/25 · Service Bulletin/Repair Instructions
some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or low-e windows. this may be caused by the sun's reflection. if a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and a
Showing the 6 most recent of 220 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-11-03 · Structure:body:door:handle:exterior“all of the door handles and locks have loosened and fallen off. sliding door will not latch now. hatch on rear has lost suspension. …”
2022-07-22 · Suspension“the tcm failed on the car and it is a very common thing. the design set the module in a location that overheats and malfunctions when connection is lost with mechanisms that warp under heat, the cost to repair at the dealership was extremely expensive…”
2021-07-10 · Tires“the tire blow up and causing lost control and hit curbs and it’s causing accident and it’s damaged front and damaged engine, trans pan , transmission and steering gear and linkage …”
2019-08-15 · Service Brakes · 140,000 mi · 💥 crash“i have gone to multiple mechanics with no help. my vehicle surges or revs any time the ac is on to the point that the vehicle lunges forward even when my foot is on the brake. this occurs in neutral, drive and park. it specifically occurs when i am slowing down, stopping, or coasting at a low speed. it also jerks when in drive but not applying the …”
2019-07-06 · Vehicle Speed Control · 8,000 mi“after repeatedly going to various mechanics to get a diagnosis throughout the years, they were all unsuccessful to find any report through the vehicle's computer. however, my car's engine is constantly revved up even when applying the brakes an slowing down causing it to jerk forward. this occurs suddenly and randomly when i am going at speeds belo…”
2018-01-24 · Unknown Or Other“there is a current recall on my vehicle involving the rear hatch. it may drop randomly and with 2 children i find it extremely irresponsible that this has not been resolved since 9/2016. i do not know if there is a certain amount of time manufacturers have to fix a recall but, i find this unacceptable.…”
2017-09-01 · Steering · 76,764 mi“i have had an ongoing issue with the power steering light coming on in my car. there were times that i have had my car parked overnight, got up the next morning to leave for work, the light was still on from the previous afternoon. the light has come on while i have driven on the highway going 55 mph for no apparent reason...on a straight-away. the…”
2017-05-15 · Structure:body · 60,000 mi“while trying to open the passenger side sliding door in the winter the handle of the door broke. a plastic connector on the forward side of the handle, inside the door broke off. as i called to get a quote on repair i heard that this happens all the time. only after i got a recall for a plastic piece on the lift gate did it occur to me that thi…”
2017-05-01 · Structure:body“tl* the contact owns a 2013 mazda 5. the contact stated that the recall notice for nhtsa campaign number: 16v644000 (structure) was received in september of 2013. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time…”
2017-04-03 · Unknown Or Other“this recall was issued in early september, 2016. 7 months have gone by and we have heard nothing more…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.