2015 Mazda Mazda5 problems, complaints & recalls
Most-reported problem areas: Seats (2) · Steering (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Mazda Mazda5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Structure:body:hatchback/Liftgate 2016-09-06 · campaign 16V644000 · 580,455 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Service bulletins (198)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-11 · SA-041-26a · Service Bulletin/Repair Instructions
description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical con
Engine 2026-06-19 · SA-041-26 · Service Bulletin/Repair Instructions
this sa supersedes the previously issued sa(s) listed below. the changes are noted in red. sa-061/25 12/17/25 description if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by ask
Unknown Or Other 2026-04-21 · SA-029-26 · Service Bulletin/Repair Instructions
this service alert supersedes the previously issued sa listed below: the changes are noted in red. sa-011/24 02/12/24, 06/06/24, 07/29/24 description mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the sch
Electrical System 2025-12-17 · SA-061-25 · Service Bulletin/Repair Instructions
if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. aftermarket devices may be the cause of the electrical concern. below
Unknown Or Other 2025-12-10 · 07-004-25a · Service Bulletin/Repair Instructions
a musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling
Unknown Or Other 2025-08-22 · SA-039/25 · Service Bulletin/Repair Instructions
some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or low-e windows. this may be caused by the sun's reflection. if a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and a
Showing the 6 most recent of 198 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-05 · Seats · 130,000 mi“the contact owns a 2015 mazda mazda5. the contact stated that while parked with the vehicle occupied, the contact became aware that the rear driver’s and passenger’s side seats were melting. a dealer was contacted. the vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. the manufacturer was not notified of th…”
2026-07-08 · Unknown Or Other“the handle on the sliding door and driver's side broke off. we have replaced it twice already and it keeps breaking. this has not happened to me with any of my other cars in the past or present until now. it's unkown to me and it shows the part was not done well. what caught my attention is that i saw another mazda5 minivan without a handle whi…”
2023-06-22 · Equipment Adaptive/Mobility“weld failure can cause the board to tip and dump the user on the ground. this is a hazard because this piece of equipment is design for disabled users who can't stand. user found the cracked weld before it broke completely. the board was sagging from horizontal. i notified the manufacturer, then had the part repaired by a local fabricator. i h…”
2021-12-06 · Engine · 💥 crash“2015 madzda s. consumer writes in regards to unintended acceleration. the consumer stated while backing out of a parking space the vehicle suddenly accelerated and struck another vehicle.…”
2020-09-01 · Steering · 45,000 mi“loss of power steering at random times.srs light comes on and power steering locks up while driving. you have to pull over and turn the car off and restart it for it to work again. it's very scary not knowing when this will randomly happen as your driving down the road. it could cause an accident. i see where older models have been recalled for st…”
2020-08-30 · Seats · 115,000 mi · 💥 crash“my 2015 mazda5 was involved in a single vehicle high speed rollover crash with 4 kids in it. they were on a dead end road that ran parallel to a divided highway. upon the initial impact the front airbags deployed. the vehicle then rolled several times, landing drivers side down 150-200 feet from the initial impact. neither side airbags deployed. …”
2019-03-23 · Unknown Or Other · 18,500 mi“my vehicle was recall for strut failure on the rear lift gate. the recall repair was completed mid 2017. recently the struts failed. the carr was parked in my driveway when i opened the door and it wouldn't stay up. mazda is unwilling to replace the defective parts (without charge) stating the part is out of warranty. i purchased this vehicle new a…”
2017-10-19 · Parking Brake“tl* the contact owns a 2015 mazda 5. the contact received notification of nhtsa campaign number: 17v393000 (parking brake); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. ramsey mazda of ramsey, new jersey (436 state route 17) was made aware of…”
2017-10-17 · Service Brakes · 17,000 mi · 💥 crash“sincerely, [xxx] date: 2017/10/17 address: [xxx] phone: [xxx]…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.