2010 Cadillac Escalade problems, complaints & recalls
Most-reported problem areas: Air Bags (19) · Engine (3) · Wheels (2)
🧭 Reliability snapshot
Compared against other Cadillac Escalade model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V050000 · 2,641,272 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V053000 · 692,526 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V054000 · 1,778,128 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-8
Service bulletins (1,482)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2025-11-20 · PIT5214G · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of general motors technical assistance center. if va
Showing the 6 most recent of 1,482 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-03-13 · Service Brakes“tubo problema en k a lus derecha delantera l…”
2023-12-18 · Electrical System · 121,440 mi“my son was driving home from work down highway 288 in houston and the car just died and did not start. the door locks were going up and down like it was trying to reset and lock the car. i had it fixed and they said it was the fuel pump was out. we had the fuel pump fixed and a new battery put in. would this cause it to loose power immediately …”
2023-07-07 · Tires:tread/Belt · 9,000 mi“the contact owns a 2010 cadillac escalade equipped with uniroyal tires, tire line: paw touring, tire size: 285/45/r22, dot number: (unavailable). the contact stated that upon inspection, it was discovered that all four tires had experienced tread separation and the steel belts were exposed. the cause of the failure was not yet determined. the local…”
2021-05-24 · Engine · 91,000 mi“the contact owns a 2010 cadillac escalade. the contact stated while starting the vehicle, the check engine warning light illuminated with an abnormal sound. the contact changed the spark plugs, wires and coils however, the failure persisted. the vehicle was not drivable. the contact towed the vehicle to the local dealer, where it was diagnosed with…”
2021-03-26 · Power Train:automatic Transmission:control Module:software“tl* takata recall. the contact owns a 2010 cadillac escalade. the contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was not yet available. the contact notified imperial valley chevrolet buick gmc cadillac (602 wake ave, el centro, ca 92243) and was informed that they neither had t…”
2021-03-17 · Air Bags · 242,000 mi“tl* the contact owns a 2010 cadillac escalade. the contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. the contact called michael cadillac (5787 n blackstone ave, fresno, ca 93710) where it was confirmed that the part was not available. the contact stated that the m…”
2020-12-08 · Service Brakes“sometimes while braking it needs much more force, meaning i have to push the brake all the way down. also it feels like they stick at times. i saw there was a recall on the 2015-2018 for this issue but it may go back further.…”
2020-05-18 · Air Bags“tl* the contact owns a 2010 cadillac escalade. the contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. a local dealer was not contacted. the manufacturer was mad…”
2020-05-11 · Engine · 13,000 mi“exhaust manifold bolts shred off causing engine misfire. leading to a very costly repair. mech. said that this happens on all the gm of a similar design, at highway speed don't notice the roughness. when you come to a stop and can really feel the cylinder miss firing. fault code said number was mis-firing. *tr…”
2020-03-19 · Air Bags“says remedy still not available... when will the air bag be fixed or replaced? vin: [xxx] year: 2010 make: cadillac model: escalade number of open recalls: 1 nhtsa recall number: opens new window takes away from vin lookup section> 16v381 recall date: may 27, 2016 manufacturer recall number: 2049151 summary: takata corporation (?tak…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.