2023 Cadillac Escalade problems, complaints & recalls
Most-reported problem areas: Engine (76) · Power Train (16) · Engine And Engine Cooling (11)
🧭 Reliability snapshot
Compared against other Cadillac Escalade model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Engine And Engine Cooling:engine:hard Parts Internal/Mechanical 2025-04-24 · campaign 25V274000 · 597,571 vehicles
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number
Service Brakes, Hydraulic:power Assist:electric:control Module:software 2024-09-12 · campaign 24V674000 · 449,671 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Suspension:rear 2023-09-20 · campaign 23V642000 · 189 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Risk: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Fix: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Exterior Lighting:lighting Control Module:software 2022-12-08 · campaign 22V903000 · 740,108 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Service bulletins (853)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-10-05 · PIT6477D · Service Bulletin/Repair Instructions
this preliminary pi was created to advise techniians in the field that they will not be able to perform a gds automated bleed with the scan tool dues to a issue with the software in the scan tool
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-10 · PIT5801F · Service Bulletin/Repair Instructions
this preliminary information communicates diagnostic tips for air leveling suspension system.
Showing the 6 most recent of 853 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-19 · Engine“i am reporting a catastrophic engine failure on my 2023 cadillac escalade with the 6.2l l87 v8 engine (currently at 106,000 miles). the engine suffered sudden engine failure while driving / stalling, creating an immediate traffic hazard. the vehicle was towed to an authorized cadillac dealership in louisiana, where it has remained completely unrepa…”
2026-10-15 · Engine“vehicle passed the l87 v8 recall inspection, but subsequently suffered sudden engine failure/knocking.…”
2026-10-06 · Engine“around may 2025; we noticed a ticking/knocking noise coming from our engine. we popped the hood, confirmed the noise was coming from somewhere in the engine. shut the vehicle off, noticed that the drive belt was significantly damaged/frayed. brought it to the dealership - they we were informed that our engine had failed related to the gm 2025 recal…”
2026-10-02 · Power Train“the engine stalled in the middle of an intersection ([xxx]). information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)…”
2026-09-30 · Engine“i received a recall notice for catastrophic engine failure on my 2023 cadillac escalade sport platinum. i took it into cable dahmer caddy sales. they ran a test and added a thicker oil. my check engine light turns on roughly every 40 to 60 days and i take it to get service and it usually comes back with no error but why is the check engine light ke…”
2026-09-29 · Engine“driving down freeway and engine started making engine clicking noise, lights for engine, stabil- trak and numerous others came on. gas pedal made even louder noise and shaking as i pulled over as i could not keep driving as it sounded like engine was going to blow up. limped off the road and took it to dealer. of course, they are saying it's a lift…”
2026-09-26 · Unknown Or Other“2023 cadillac escalade sport platinum, vin [xxx], equipped with the 6.2l l87 v8. the vehicle has a recurring vibration/shudder during steady, light-throttle driving, particularly in the low 30 mph range and again around 53 mph. at approximately 53 mph, the vibration can remain sustained while speed and throttle are held steady and generally stops …”
2026-09-23 · Unknown Or Other“repeated check engine light due to emissions systems problem cannot be fixed even after several repairs with gm tac case help…”
2026-09-15 · Service Brakes, Hydraulic · 42,000 mi · 💥 crash“the contact and her husband own a 2023 cadillac escalade. the contact stated that while her husband was inside the vehicle with their four children and attempting to depress the brake pedal, the brake pedal failed to work as intended, causing the vehicle to crash into the vehicle ahead. the contact stated that there was no injury sustained. the con…”
2026-09-15 · Fuel/Propulsion System“prior to purchasing my 2023 cadillac escalade, i was informed the vehicle had been subject to an engine recall. the dealership told me the corrective action was changing the oil from 0w-20 to 0w-40, replacing the filter, and updating the oil cap. i was assured this resolved the issue and that i should not experience future problems. based on those …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.