2014 Cadillac Escalade problems, complaints & recalls
Most-reported problem areas: Electrical System (4) · Vehicle Speed Control (3) · Air Bags (3)
🧭 Reliability snapshot
Compared against other Cadillac Escalade model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V054000 · 1,778,128 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-8
Electrical System 2014-10-01 · campaign 14V614000 · 106,307 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Service bulletins (1,450)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-01-16 · PIT6400A · Service Bulletin/Repair Instructions
this pi communications information on an alternative product dealers can use to perform 19-na-255: wax coating on frame peeling, metal shows corrosion/rusting due to issue with getting product from current supplier listed in the bulletin.
Showing the 6 most recent of 1,450 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-20 · Unknown Or Other“failed the inspection in texas. no details.…”
2024-05-30 · Steering“while driving my 2016 cadillac escalade with a6.2l v8 engine on [xxx] near bristow, oklahoma at approximately 75 mph, the vehicle suddenly and completely lost power. without any prior warning or unusual noises, the engine shut down, and i lost power to the dashboard and power steering. this caused the vehicle to decelerate rapidly, making it extre…”
2023-03-02 · Visibility:rearview Mirrors/Devices:exterior · 40,000 mi“the contact owns a 2014 cadillac escalade. the contact stated that after going through the car wash, the passenger’s side mirror became inoperable. there were no warning lights illuminated. the contact was unable to reset the mirror like stated in the owner’s manual. the contact called the local dealer, but the vehicle was not diagnosed or repaired…”
2022-06-15 · Fuel/Propulsion System“i am having an electrical short that is shutting down everything while i'm driving or stopped, it makes driving it dangerous and scary. it looks like the recall from 2014 that describes everything i'm experiencing. recall 14515 that talks about a chassis control module that controls a lot of things including the fuel pump and more electrical com…”
2022-04-18 · Air Bags“2014 cadillac escalade. consumer writes in regard to frontal airbag inflator safety recall. the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. the consumer was informed the parts were unavailable.…”
2022-02-09 · Air Bags“cadillac sent a notice of the recall. the authorized chevrolet dealership repair facility and cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized chevrolet dealership repair facility defective part and that 'i' would have to sign a waiver saying 'i' accept the risk that they 'could' …”
2021-11-15 · Suspension · 41,000 mi · 💥 crash“the contact owns a 2014 cadillac escalade. the contact stated while driving at various speeds, the vehicle would drive rough. the vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. the vehicle was repaired. the manufacturer was informed of the failure and told the contact that the vin wa…”
2021-06-28 · Electrical System · 🔥 fire“on saturday june 26, 2021 i open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat .…”
2021-02-27 · Engine“radiator leak discovered. problem with cycling of the thermostat that causes stress fractures on the radiator leading to coolant leaks. gm bulletins on the 2014 and 2015 models. p11513a and p11513f. this was leaking for a while and was not noticed until multi point inspection i requested by the service center i use for service. (b&b …”
2019-11-06 · Vehicle Speed Control · 90,946 mi“the car goes into limp mode, engine reduced power, stability control off, traction control off. check engine light comes on. car will not drive over 20mph happens when i hit bumps or potholes in the road. check engine code p2137 i've replaced the maf sensor, throttle position sensor (gas pedal) and the whole throttle body. still not fixed. i've don…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.