🚗 AutoDefect IQ

2025 Cadillac Escalade problems, complaints & recalls

Most-reported problem areas: Engine (9) · Power Train (2) · Vehicle Speed Control (1)

🧭 Reliability snapshot

97 /100
✓ Typical or better for this model

Compared against other Cadillac Escalade model years — complaint volume vs the model's median year, recalls and severity. How we score →

21
Complaints
1
Recalls
447
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (1)

Wheels:hub 2026-05-14 · campaign 26V304000 · 2,457 vehicles

Defect: General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.

Risk: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.

Fix: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.

Service bulletins (447)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Unknown Or Other 2026-10-24 · PIT6368F · Service Bulletin/Repair Instructions

this preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.

Unknown Or Other 2026-10-19 · PIT6558 · Service Bulletin/Repair Instructions

squeaking or creaking noise from the rear upper front control arm bushing, over bumps or when turning.

Unknown Or Other 2026-10-08 · Gateway 2026.3 · Over The Air

this update contains a required software change to help improve the overall software update and diagnostics process. be sure to install this update to be able to receive future software updates. during the update process, your radio may stay on up to 5 minutes after you exit the vehicle. this is

Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions

this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.

Unknown Or Other 2026-10-05 · PIT6477D · Service Bulletin/Repair Instructions

this preliminary pi was created to advise techniians in the field that they will not be able to perform a gds automated bleed with the scan tool dues to a issue with the software in the scan tool

Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions

this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.

Showing the 6 most recent of 447 bulletins. Search all of them free at nhtsa.gov.

What owners report

2026-10-26 · Structure:body

“the panoramic sunroof glass on my 2025 cadillac escalade shattered on its own on october 11, 2026. nothing struck the glass, and there was no impact, debris, or collision. the vehicle has about 26,000 miles and is under factory warranty, but the dealership denied warranty coverage. after the glass was replaced, broken glass shards are still lodged …”

2026-09-05 · Vehicle Speed Control

“on [xxx], at approximately 15,200 miles, my 2025 cadillac escalade v developed multiple warnings while i was driving at highway speed. these included reduced acceleration, speed limited to 62 mph, service power steering, service traction control, rear axle system off, and unavailable forward-collision and adaptive-cruise functions. at one point, th…”

2026-09-04 · Engine

“i had a 2023 escalade that i was experiencing issues with. i decided to pay lot of money to get out of the 2023 and purchase a 2025 - which is what i was told would get me around the engine problems i was experiencing. well that was quite the opposite. in 2025 cadillac escalade: 1. all the lights on the dashboard lit up and the engine seized u…”

2026-08-29 · Service Brakes

“i rented this vehicle from sixt at washington national airport on xxx at 11:53 am with 21,343 miles on the odometer. that evening i was driving south on xxx in [xxx] with my father and my two children in the vehicle. the instrument cluster displayed multiple brake system warnings, including warnings that braking and slowing the vehicle could be im…”

2026-08-25 · Engine

“6.2l engine failed while over 400 miles from home. gm (cadillac) has been zero help in rectifying the expense in travel interruption knowing this issue exists. took almost 45 days for them to get vehicle repaired. since repair i have had multiple other issues that i'm pretty sure is 100% related to this replacement. …”

2026-08-24 · Engine

“on xxx, i was driving a 2025 cadillac escalade equipped with the 6.2l l87 v8 engine westbound on [xxx] in [xxx] at approximately 35 mph in normal traffic. without any warning, noise, or dashboard indication, the engine shut down and the vehicle lost all motive power while in a travel lane. i was able to bring the vehicle to a stop, but the loss of …”

2026-08-13 · Engine

“engine failure.confirmed by dealer after it was towed to the dealer. the only warning light in the dash was: reduced acceleration drive with care. there was a momentary left front wheel lockup at highway speed followed by engine noise and a bad smell.…”

2026-06-01 · Suspension

“i am filing a safety complaint regarding my 2025 cadillac escalade, which experienced a catastrophic engine failure while being driven on a public roadway with approximately 13,000 miles on the vehicle. while traveling from [xxx] to [xxx] , the vehicle suddenly lost power while in motion. a warning message appeared stating “press to start again.”…”

2026-05-27 · Exterior Lighting

“the driver-side headlight on my 2025 cadillac escalade failed while the vehicle was still under factory warranty. this is a critical safety component that significantly reduces nighttime visibility and creates a safety risk for both myself and other drivers on the road. the vehicle was inspected by an authorized gm/cadillac service center, and the…”

2026-05-27 · Engine

“on xxx, i was driving my 2025 cadillac escalade (6.2l engine) on [xxx] , at 55 mph in a construction zone. the right lane had a cement barrier one foot from the yellow line, eliminating any shoulder, and the left side had only a narrow berm before the median. without any prior warning, i heard a loud “pop” and felt a jolt. immediately, the check en…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Cadillac Escalade years