2024 Cadillac Escalade problems, complaints & recalls
Most-reported problem areas: Engine (24) · Power Train (7) · Engine And Engine Cooling (5)
🧭 Reliability snapshot
Compared against other Cadillac Escalade model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Engine And Engine Cooling:engine:hard Parts Internal/Mechanical 2025-04-24 · campaign 25V274000 · 597,571 vehicles
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number
Service Brakes, Hydraulic:power Assist:electric:control Module:software 2024-09-12 · campaign 24V674000 · 449,671 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Service bulletins (639)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-10-05 · PIT6477D · Service Bulletin/Repair Instructions
this preliminary pi was created to advise techniians in the field that they will not be able to perform a gds automated bleed with the scan tool dues to a issue with the software in the scan tool
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-28 · PIT6368E · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. engineering is working on a new module.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Showing the 6 most recent of 639 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-13 · Engine“i was driving the vehicle into a xxx parking lot in [xxx] on thursday xxx at around 7:00pm, and as i slowed to park, the vehicle completely died and the dash screens went dark. the vehicle would not restart. i was able to rule out quick fixes such as a battery or fuse issue and then had the vehicle towed to the closest chevrolet/gmc dealership. the…”
2026-10-10 · Power Train“on nov 16-17, 2025 we had gm recall work done - it was an manufacturers defect in connecting rod & crankshaft that can cause bearing failure or sudden loss of propulsion. the escalade ran fine since then, other than the hud not working on the windshield. we had the oil changed on sept 17, 2026, and they ordered the part for the hud. on october 10…”
2026-10-05 · Electrical System · 20,000 mi“the contact owns a 2024 cadillac escalade. the contact stated that while driving 45 mph, the vehicle vibrated and the engine shut off. the dealer was contacted by phone and made aware of the failure. the vehicle was taken to the dealer, but the failure was not duplicated. the failure reoccurred. the vehicle was taken to the dealer where it was diag…”
2026-09-28 · Unknown Or Other“i was traveling in the middle lane at the normal rate of speed approximately 70 mph. all of a sudden i see a message to press start engine button again. i pressed the button and nothing happened. we started loosing speed and i notice that the car had downshifted into neutral. we were unable to navigate safely to the side of the road before coming t…”
2026-09-23 · Engine“engine has a subtle but noticeable squeaking and chirp sound from the engine when cold and it is noticeable when decelerating, you can hear it then as well. the engine also runs fairly rough for a cadillac and when decelerating to a stop, the engine rpm will drop significantly run rough and then it will recover. it's been cadillac and cadillac says…”
2026-09-16 · Engine And Engine Cooling · 34,953 mi“the contact owns a 2024 cadillac escalade. the vehicle was repaired under nhtsa campaign number: 25v274000 (engine and engine cooling); however, while driving 45 mph, the vehicle lost motive power, the rear wheels locked up, and the vehicle came to a complete stop. no warning lights illuminated. the contact attempted to restart the vehicle, and the…”
2026-09-06 · Fuel/Propulsion System“on 8/25/2026, my 2024 cadillac escalade with the 6.2l v8 suffered a sudden loss of propulsion at approximately 49,754 miles. while my husband was driving and preparing to enter the highway, the vehicle went into neutral and lost propulsion. he heard a loud banging noise, the low-oil warning illuminated, and the check-engine light began flashing. i …”
2026-08-31 · Fuel/Propulsion System“my 2024 cadillac escalade had the 6.2 v8 engine recall done in 6/25. i’ve put less than 8k miles on it since and just rolled 32400 miles total. while driving with my family in the car on 8/30 on the highway, it lost all power and just shut off while driving highway speeds. i was able to safely stop but very dangerous. vehicle would not restart and …”
2026-08-24 · Engine“the engine in our escalade is starting to fail. our cadillac dealer did their voluntary recall on our escalade at around 15,000 miles. this included a "pico" listening forgot knock, and once it passed that test they drained the previously factory recommended 0w-20, and re filled with the now recommended 0w-40 with a filter change, and oil fill cap …”
2026-07-27 · Engine“november 19, 2025 i brought my cadillac escalade to the dealership under their voluntary recall on the engine. my vehicle passed the pico compression test. the dealership then changed my current oil to a heavier oil and changed the oil cap to match the oil they put in. july 2nd 2026 my husband was driving about 55 mph and i was a passenger the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.