2010 Chevrolet Silverado 2500 problems, complaints & recalls
Most-reported problem areas: Air Bags (6) · Structure:body (3) · Power Train (2)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V050000 · 2,641,272 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V053000 · 692,526 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V054000 · 1,778,128 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-8
Equipment 2018-04-26 · campaign 18V267000 · 6,154 vehicles
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally,
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Electrical System 2014-07-02 · campaign 14V407000 · 9,371 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
Service bulletins (1,401)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-02-16 · PIT4506J · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician that some owners of heavy duty trucks and utilities may ask if they can lower their tire pressures. tire pressures being set to the "tire and loading label" will ensure the safe handling and ride characteristics of the
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,401 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-11-15 · Air Bags“2010 chevrolet silverado. consumer writes in regard to takata airbag safety recall. the consumer stated that a recall was performed on the vehicle in october 2021, and in july 2022 while driving the airbag warning light appeared on the dash.…”
2021-10-19 · Latches/Locks/Linkages:doors:latch · 196,290 mi“the contact owns a 2010 chevrolet silverado 2500. the contact stated that the front driver's side door failed to open from the inside or outside. the contact stated that no warning lights were illuminated. the contact stated that the door failed to open with the key fob or the door button. the contact stated that the door was cut open with a grinde…”
2021-10-13 · Air Bags“takata recall. the contact owns a 2010 chevrolet silverado 2500. the contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer and manufacturer were not m…”
2021-07-14 · Air Bags“takata recall. the contact owns a 2010 chevrolet silverado 2500. the contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. the contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. the contact stated that the manufactur…”
2021-01-05 · Engine · 110,000 mi“tl* the contact owns a 2010 chevrolet silverado 2500. the contact stated that the lifters on the camshaft was making a knocking sound while the vehicle was idling. the contact stated that jim wernig, inc. (2401 old u.s. 27 s, gaylord, mi 49735, (989) 448-4583) was contacted and informed of the failed. the contact was provided information of an unkn…”
2020-09-11 · Structure:body · 163,000 mi“i have a problem with the trucks brakes appling themselves while driving. took the vehicle to the dealer last year and the replaced the front brakes, brakes, rotors. calipers, lnes . seemed to help but still had a problem with brakes not releasing complete one or one wheels appling brake pressure at times. has gotten worse but intermittent. reporte…”
2018-11-13 · Structure:body:door · 92,000 mi“tl* the contact owns a 2010 chevrolet silverado 2500. the contact stated that the interior passenger and driver side door handles were fractured. the vehicle was taken to jake sweeney chevrolet (33 w kemper rd, cincinnati, oh 45246, 513-782-2800) where it was diagnosed that the door handles were fractured. the vehicle was not repaired. the manufact…”
2018-10-16 · Steering · 136,000 mi“power steering lines rust through and spray down motor compartment. gm also has a known issue with the throttle body switches not functioning correctly causing serious loss of power immediately and has a service bulletin, but only honored if less than 120k miles and that put my truck out.…”
2018-02-12 · Air Bags · 110,000 mi“takata recall. it's been 2 years since i received the first notification. at that time, i contacted the dealer and they said that the recall was active but they were running out of parts to fix the problem. so, i contacted gm customer service and they said that takata was working on it and they would send a notification once the parts available…”
2017-12-19 · Power Train · 125,000 mi · 🔥 fire“tl* the contact owns a 2010 chevrolet silverado 2500. while driving various speeds, the transmission coolant lines leaked oil onto the exhaust. the contact smelled smoke under the vehicle along the passenger side. kevin whittaker chevrolet in greenville, south carolina was made aware of the failure and stated that the transmission coolant lines lea…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.