2010 Chevrolet Suburban problems, complaints & recalls
Most-reported problem areas: Air Bags (34) · Structure:body (15) · Structure (5)
🧭 Reliability snapshot
Compared against other Chevrolet Suburban model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
74 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V050000 · 2,641,272 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V053000 · 692,526 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. G
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V054000 · 1,778,128 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-8
Service bulletins (1,483)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2025-11-20 · PIT5214G · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of general motors technical assistance center. if va
Showing the 6 most recent of 1,483 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-03-23 · Engine And Engine Cooling · 242,765 mi“odometer fraud. the contact purchased a 2010 chevrolet suburban. the contact stated that while driving approximately 55 mph, the vehicle suddenly stalled. the vehicle was restarted and driven; however, approximately one minute later, the failure reoccurred. the vehicle was restarted and driven to a nearby parking lot. a certified mechanic arrived a…”
2024-02-04 · Forward Collision Avoidance: Adaptive Cruise Control“*from day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). dealership had no idea how to fix and chevrolet said there was no known issue, so no help. *the running lights constantly short out. we continually replace them and they short out again! *we have replaced all four door…”
2023-12-20 · Structure:body“while driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. thankfully, there was no infant or child in those seats or they could have been injured. the temperature outside was 100+ …”
2023-07-19 · Air Bags“takata recall. the contact owns a 2010 chevrolet suburban. the contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was not available. the dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. th…”
2022-03-31 · Unknown Or Other“i took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. i contacted to representative and was informed this is a hazzard of this vehicle. it is a known issue but it has not been addressed by the gmc company. how many people have to be injured or killed before it becomes and actual safety issue? whose life is co…”
2022-01-05 · Unknown Or Other“my dash is completely cracked in several places, i believe it’s a 2 piece dash the section closest to the windshield and the other half has the vents passenger airbag. there is approximately a 1 inch gap between the 2 pieces as well as multiple cracks. also the rear sensors on the bumper i had replaced one and the part cost me $20 or less. i am dis…”
2021-10-15 · Air Bags“tk holdings inc. (“takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year cadillac escalade, escalade esv, and escalade ext vehicles; certain chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, a…”
2021-09-07 · Unknown Or Other“the front dash had suffered catastrophic cracking and damage from the sun and or heat. the majority of the dan is so badly cracked and faking apart, a aftermarket dash cover was purchased to cover the unsightly oem dash.…”
2021-02-24 · Unknown Or Other“severe dash cracking around airbags. if repaired, i'm afraid that airbag may deploy. cracks are getting worse.…”
2021-02-17 · Unknown Or Other · 163,000 mi“truck loses power to engine while driving. i have no oil pressure no fuel no speedometer and no rooms but my battery runs on about 14. truck will drive at speed it shutsdown at but if u stop it takes a little longer to gain speed. this has did this about 5 times in 2 weeks i had it in the shop 3 times and we are unable to figure it out. if u tur…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.