2010 Mercury Grand Marquis problems, complaints & recalls
Most-reported problem areas: Steering (5) · Vehicle Speed Control (3) · Structure:body (3)
🧭 Reliability snapshot
Compared against other Mercury Grand Marquis model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Steering:rack And Pinion:pinion Shaft 2014-11-05 · campaign 14V704000 · 36,888 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering 2013-08-29 · campaign 13V385000 · 355,000 vehicles
Defect: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and W
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall n
Service bulletins (17)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions
all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,
Engine 2019-09-18 · DOR-L2Q6V-10 · Service Bulletin/Repair Instructions
this sku is a radiator fan. the customer communication requested return of unsold inventory to inspect the electrical connections. an electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.
Power Train 2019-05-10 · SSM 47976 · Service Bulletin/Repair Instructions
on vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with motorcraft multi-purpose grease spray xl-5-a even if grease was not applied from the factory. also verify that the engine/transmission alignment dowel pins are present as well as the eng
Equipment 2018-03-30 · SSM 47201 · Service Bulletin/Repair Instructions
replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. only approved genuine ford accessories or origin
Equipment:electrical 2018-01-10 · SSM 47009 · Service Bulletin/Repair Instructions
the accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts and service - parts product line information - keys/entry dev
Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-10 · Steering“steering column. unable to put it in drive after pressing brake all the way down. has happened many times over the last 2 years.…”
2025-10-22 · Wheels · 💥 crash“the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash …”
2024-07-26 · Service Brakes · 75,000 mi · 💥 crash“the contact owns a 2010 mercury grand marquis. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. the contact stated that he had both feet on the brake pedal, however the vehicle did not stop. the vehicle independently accelerated. the contact stated that…”
2023-07-11 · Service Brakes“brakes: the dashboard brake warning lights are illuminated most of the time. 1. the abs warning light is illuminated. 2. the brake warning light is illuminated also. the ford dealership service dept cannot fix it saying this is intermittent and attributed it to a loose wire connection located behind the left driver kick panel…”
2023-03-01 · Exterior Lighting“intermittantly both headlights flickering. lighting control module (lcm) problem ?…”
2021-05-18 · Power Train:automatic Transmission:internal:shaft:intermediate/Lay“2010 grand marquis. consumer writes in regard to steering rack and shaft safety recall. the consumer requested information about the completion of the vehicle's recall repair. …”
2018-11-15 · Steering · 67,488 mi“on 11/14/18 i received a "regional program 13r01" letter concerning my vehicle. it indicates "in states where heavy road salt is used, severe corrosion of the joints on the lower intermediate steering shaft can result in a steering column separation, leading to a loss of steering control, increasing the risk of a crash" (see attachment). on 11/14/…”
2017-02-13 · Fuel/Propulsion System · 71,000 mi“throttle body failure__ engine goes to dead idle at highway speeds, leaving the driver and passengers helpless to exit onto the breakdown lane or shoulder if you are not in the right hand lane when it happens, ie if you are on a 70 mph interstate in the center lane with vehicles passing you on both sides while you are helplessly coasting to a stop …”
2016-12-30 · Power Train · 70,000 mi“my 2010 mercury grand marquis has a defective throttle body, it left me terrified and stranded on i-95 south in the center lane of a 70 mph 3 lane interstate. the engine all of a sudden went to dead idle, gas pedal was inoperative, i still had steering and brakes but didn't have the ability to get over on the shoulder with cars and big trucks scram…”
2015-06-12 · Steering · 36,000 mi · 💥 crash“the road was dry and bare. i felt a right rear skid (?"black ice"). i tried to turn steering wheel to correct the skid and it was locked. it jerked out of my hands, the engine roared and the car flew to the left across the road into a large tree. i had no control over the steering wheel. on impact of the tree, there was no balloon with air bag depl…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.