2011 Altec Digger Derrick problems, complaints & recalls
Safety recalls (11)
Structure:frame And Members 2025-08-29 · campaign 25V562000 · 903 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk: A cable step that fails during use increases the risk of injury.
Fix: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Equipment:mechanical:winch 2023-09-14 · campaign 23V636000 · 53 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
Risk: An uncontrolled load falling increases the risk of injury to personnel or others nearby.
Fix: Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is MAB 3113.
Equipment:other:labels 2019-05-13 · campaign 19V365000 · 1,036 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2009-2019 DL/DM, DL/DMB, DH, D/2/3/4, and DC Digger Derrick vehicles. The slope indicator placard card may falsely indicate that the unit could be used without leveling on a 5 degree slope.
Risk: An operator may improperly set up the unit, making the unit unstable, thus increasing the risk of injury.
Fix: Altec will notify owners, and issue CSN 719 to owners, instructing them to remove the incorrect placards, free of charge. The recall began July 2, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 719.
Equipment 2019-02-27 · campaign 19V127000 · 14,389 vehicles
Defect: Altec Industries, Inc (Altec) is recalling certain 2003-2019 Altec DL/DM, DL/DMB, and DC Digger Derrick vehicles. The pedestal tube welds may crack over time.
Risk: Unrepaired cracks may result in failure of the pedestal and uncontrolled movement increasing the risk of injury.
Fix: Altec will notify owners and will provide repairs as necessary and a reinforcing kit. The recall began April 3, 2019. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 713.
Electrical System:wiring:fuses And Circuit Breakers 2018-11-09 · campaign 18V791000 · 331 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2008-2018 Altec AC18, AC23, AC26, AC30 and AC38 Cranes and D2B, D3A, D4A/B, DL42B, DT65 and DT80 Digger Derrick vehicles. The wiring on the 12V circuit from the chassis battery to the Power Distribution Module (PDM) may be insufficiently sized.
Risk: The insufficiently sized wire may overheat, increasing the risk of fire.
Fix: Altec will notify owners, and dealers will replace the wiring to the PDM, with a larger wire and/or replace the circuit breaker, free of charge. The recall began January 9, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 703.
Electrical System:12v/24v/48v Battery 2014-08-15 · campaign 14V503000 · 51 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain model year 2000-2013 Aerial Device and Digger Derrick trucks, equipped with Sure Power Battery Equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Fix: Altec will notify owners, and dealers will replace any affected battery equalizer, free of charge. The recall is expected to begin in September 2014. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 603.
Equipment 2013-12-18 · campaign 13V636000 · 661 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain model year 2009-2013 DT80, and model year 2011-2013 D2, D3 and D4 digger derrick models manufactured June 2009 through November 2013. The fasteners that hold the bracket for the feeder tube (the telescopic hydraulic tube that supplies pump flow to the auger) may become loose allowing the feeder tube to fall.
Risk: A falling feeder tube increases the risk of injury to people nearby.
Fix: Altec will notify owners, and Altec service centers will install an upgraded feeder tube bracket and mounting hardware, free of charge. The recall began on February 19, 2014. Owners may contact Altec at 1-877-462-5832. Altec's number for this recall is CSN 591.
Equipment 2013-04-11 · campaign 13V141000 · 1,057 vehicles
Defect: Altec Industries, Inc (Altec) is recalling certain model year 2007-2012 DC, and DL/DM Digger Derrick utility trucks, equipped with boom tip winches using Tulsa Winch Group (formerly Gear Products) winch drums. In the affected vehicles, the winch drum could deform or fracture.
Risk: If the winch fails while in use, it could cause personal injury.
Fix: Altec will notify owners and dealers will replace the winch drum, free of charge. The recall began on June 10, 2013. Altec's recall campaign number is CSN 574.
Equipment 2012-08-30 · campaign 12V423000 · 2,193 vehicles
Defect: Altec Industries, Inc. is recalling certain model year 2011-2012 Digger Derrick vehicles equipped with a PENGO digger extension shaft. A defect in the base material at the weld joint may result in a stress fracture through the applied weld of the drive hub to the hex bar material.
Risk: The stress fracture could cause the extension shaft to separate from the drive hub when digging, increasing the risk of personal injury and/or property damage.
Fix: Altec will notify owners, and will inspect the PENGO digger extension shaft and, as necessary, replace the shaft, free of charge. The safety recall began on October 12, 2012. Owners may contact Altec Industries at 1-877-462-5832.
Equipment:electrical 2011-12-21 · campaign 11V600000 · 129 vehicles
Defect: ALTEC IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 UTILITY VEHICLES EQUIPPED WITH SURE POWER BATTERY SEPARATOR DEVICES, PART NUMBER 16511893 (MODEL 1314) OR 16512967 (MODEL 1315). THE BATTERY SEPARATOR CAN OVERHEAT.
Risk: OVERHEATING OF THE BATTERY SEPARATOR CAN RESULT IN SMOKE AND POSSIBLE FIRE.
Fix: ALTEC WILL NOTIFY OWNERS AND REPLACE THE BATTER SEPARATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2012. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
Equipment 2011-09-01 · campaign 11V451000 · 35 vehicles
Defect: ALTEC IS RECALLING CERTAIN MODEL YEAR 2011 DL/DM SERIES, D4000A, AND DB37 DIGGER DERRICK SERVICE UTILITY VEHICLES MANUFACTURED FROM JANUARY 2011 THROUGH APRIL 2011, EQUIPPED WITH PQ SINGLE AXIS BOOM CONTROLLERS. THE MECHANICAL INTERLOCK (LOCK OUT) MAY NOT OPERATE PROPERLY.
Risk: IF THE CONTROL INTERLOCK DOES NOT FUNCTION PROPERLY, THE CONTROL HANDLE CAN BE ACCIDENTLY SHIFTED CAUSING MOVEMENT OF THE UNIT, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH.
Fix: ALTEC WILL NOTIFY OWNERS, AND ALTEC DEALERS WILL REPLACE THE HAND CONTROLLERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-GO-ALTEC (1-877-462-5832) FOR MORE INFORMATION.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-04-10 · SIL-3273 · Service Bulletin/Repair Instructions
altec has received notification from parker chelsea, the manufacturer, of an issue with some of their 281 and 890 series ptos. an unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. once the vehicle reach
Unknown Or Other 2025-06-18 · SIL-3214 · Service Bulletin/Repair Instructions
altec has learned that the king pin towing capacity placard might not be installed on certain dl derricks built from august 2005 to october 2024. this could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. altec has had no reports of this issue
Unknown Or Other 2024-06-21 · SIL-3143 · Service Bulletin/Repair Instructions
altec has learned that a 12-volt airtronics relay installed in the pdm could have been manufactured to an insufficient threshold on certain units built from december 2004 to october 2022. this can cause the relay to overheat and fail, causing the accessory lights to stop working.
Equipment 2023-06-28 · SIL 3068 · Service Bulletin/Repair Instructions
altec has learned that certain digger derricks and aerial devices of various models built from january 2010 to january 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. altec has created a kit to eliminate the possible p
Equipment 2022-04-29 · SIL 843 · Service Bulletin/Repair Instructions
altec has learned that the lift cylinder pivot pin retainers may bend or break during use on dt80 digger derricks built from march 2007 to october 2021. if the pin retainer fails, the pivot pin will still be held in place in the turntable or lower boom by retaining rings. however, the pin will be ab
Equipment 2022-04-27 · SIL 852 · Service Bulletin/Repair Instructions
altec has learned that the electrohydraulic outrigger/tools control valve on aa755l and a-series aerial devices and dlb, dmb, and d2/3/4000b series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit when the outriggers and tools mode is engag
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.