2011 Heartland Cyclone problems, complaints & recalls
Most-reported problem areas: Wheels (2) · Tires (2)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V750000 · 19,615 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These ext
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:other:labels 2015-07-30 · campaign 15V482000 · 1,680 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Power Train:axle Assembly 2010-10-08 · campaign 10V461000 · 48 vehicles
Defect: HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 FIFTH WHEEL TRAILERS EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Risk: THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.
Fix: HEARTLAND IS WORKING WITH DEXTER AXLE AND WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY SERVICE DEPARTMENT AT 1-877-262-8032 OR DEXTER AXLE AT 1-800-400-2164.
What owners report
2024-10-11 · Wheels“before a recent trip, i noticed that one of the wheels on my trailer had cracked. i checked the other wheels, and they appeared fine, so i replaced the damaged one at my local les schwab. after a four-hour drive, i discovered that three more wheels had cracked. i contacted les schwab, and they came out to replace all the wheels and tires. while at…”
2016-08-12 · Wheels · 800 mi“towmax str st235/80r16 tires. tire on left side rear of trailer blow out at 45-50 mph on interstate i80e colfax ca about 1 hour into trip with total radial separation causing damage to rv body and rim. tires have about 800 miles on them since new with new like tread and checked psi of 80 prior to trip. same instance happened about 1 year prior to t…”
2012-11-01 · Tires · 1,677 mi“while traveling north from san antonio, tx to lancaster, pa with our 2011 heartland cyclone 3950 we had a severe blowout on the door side of the fifth wheel(passenger side of truck). this blowout caused significant damage to the rear side of the cyclone. this fifth wheel only had 200 miles of travel time prior to leaving san antonio. this incide…”
2012-10-08 · Tires · 6,532 mi“6000 miles of normal trailer towing. no impact or other unusual activity. during parking of trailer, found tire with belt deformation and related abnormal wear ("flat spot"). tire was out of round. tire required replacement, replaced all 6 tires due to possible/visible similar failure. *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.