2021 Heartland Cyclone problems, complaints & recalls
Most-reported problem areas: Tires:tread/Belt (1) · Suspension:multiple Axle (1) · Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software (1)
Safety recalls (3)
Tires:tread/Belt 2022-01-20 · campaign 22V018000 · 2,363 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Cyclone, Fuel, Gravity, and Warrior vehicles equipped with certain Sailun tires, sizes ST235/80R16 and ST235/85R16. Due to a manufacturing issue, the tires may experience a belt separation.
Risk: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2022. Owners may contact Heartland customer service at 1-877-262-8032 or Sailun customer service at 1-844-281-9696.
Electrical System:wiring 2021-11-01 · campaign 21V849000 · 1,783 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
Risk: Loose wires can cause electrical arcing, increasing the risk of a fire.
Fix: Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment:recreational Vehicle/Trailer 2020-08-28 · campaign 20V521000 · 1,409 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Risk: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Fix: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-08-31 · 98.01.24 TSB · Service Bulletin/Repair Instructions
on certain 2021 heartland fuel, torque, sundance, pioneer, prowler travel trailers and 2021 heartland cyclone, gravity, fuel, torque, big horn traveler, milestone, elkridge fifth wheels, an assembly error by our external vendor could cause the actuator to not allow the slide room to retract.
What owners report
2025-07-28 · Tires:tread/Belt“we were driving north on [xxx] from albuquerque to aztec, nm driving between 65 and 70 mph. there was no debris in the road and the tire on the passenger rear axle blew out. the tread separation tore up the side skirt and trim. i checked the tire pressure on the other 5 tires and all were inflated to the recommended psi. navitrac n116 hd st235/80…”
2021-08-26 · Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software · 🔥 fire“the contact owns a 2021 heartland cyclone. the contact stated that the rv was parked at a campground charging station when the contact noticed there was dark grey smoke coming from inside of the rv under the bar area in the vehicle. the contact unplugged the main power from the vehicle and removed the fireplace station where the smoke was coming f…”
2021-08-18 · Suspension:multiple Axle · 3,000 mi“the contact owns a 2021 heartland cyclone travel trailer. the contact stated that the two axles that support the weight of the trailer were bent. the axles only supported 14,000 pounds however, the trailer weighs 15,320 pounds, which caused the axles to bend. the travel trailer was taken to an independent mechanic and the axles were straightened. t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.