2014 Heartland Cyclone problems, complaints & recalls
Most-reported problem areas: Tires (3) · Wheels (2) · Suspension (1)
Safety recalls (2)
Equipment:other:labels 2015-07-30 · campaign 15V482000 · 1,680 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Equipment:recreational Vehicle/Trailer 2014-03-18 · campaign 14V128000 · 417 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2013 Bighorn Silverado, 2014 Bighorn and 2013-2014 Cyclone, and Landmark fifth wheel trailers equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
Risk: If the microwave starts on its own and there are contents inside, a fire could result.
Fix: Heartland will notify owners and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Heartland at 1-877-262-8032. Heartland's number for this recall is 99-01-17. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.
What owners report
2015-04-16 · Wheels · 7,500 mi“driving south into ga with our 2104 heartland cyclone 5th wheel ,i stopped at a rest area. as always, i do a walk about rv inspection. looking at the rv tires i spotted a golf ball sized ballon in the sidewall of our 235/85r-16 ''tow max" tire located right at the edge of the rim. the tires have about 7,500 miles on them, excellent tread and infl…”
2015-04-09 · Tires · 3,100 mi“i bought a 2013 heartland cyclone in dec 2013 and i one year and less than 4000 miles have had 5 blown tires. one in oct. 2014 one in dec 2014 and 3 in feb 2015. tires sent to dynamic tire and in march they sent me a letter saying it was my fault because tires were underinflated or unit was overweight. i air my tires before leaving every trip and m…”
2015-01-14 · Tires · 600 mi“towmax tire failure with only 600 miles. *tr…”
2014-12-19 · Structure · 4,400 mi“2014 heartland cyclone 3110 toy hauler. unit has about 4,400 miles since purchased 2/14. upon dropping the belly pan to fix a sewer pipe i saw this. unit has multiple hoses and wires running thru holes in chassis with no grommet protection from chafing and shorting out electrical components which could cause a fire or make rv components inoperabl…”
2014-12-14 · Wheels · 3,000 mi“ a power king towmax tire had a blowout with only about 3000 miles on it on our 2014 heartland cyclone trailer. i was told by the manager at big o tires that these tires are junk and that they will all eventually have a blowout. he also said if we were lucky it wouldn't destroy our trailer or worst! now i have read blogs on quite a few websites a…”
2014-10-07 · Tires · 2,400 mi“july of 2014 purchased new toyhauler trailer, heartland road warrior rw 348. rv came with power king towmax lt235/80r16 e tires. with less than 2,500 miles, tire tread separated causing blowout. tire caused $2,000 of damage to trailer. blowout occurred on sept 18, 2014. tires were well maintained and checked. never driven over 62 miles an hour…”
2014-08-21 · Suspension · 713 mi“i ordered and picked up my heartland 2014 ,3110 cyclone from factory dealer #001 in elhhardt ,in. feb,25,2014. towed unit home 713 miles with no snow storms/ rain. prepped and stocked unit for 1st trip in march. started to notice lots of rust all over suspension and chassis and components including propane gas lines. repeated emails/pictures an…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.