2015 Heartland Cyclone problems, complaints & recalls
Most-reported problem areas: Wheels (2) · Tires (1) · Structure:body (1)
Safety recalls (3)
Equipment 2016-11-14 · campaign 16V819000 · 2,045 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Fix: Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Equipment:other:labels 2015-07-30 · campaign 15V482000 · 1,680 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Equipment:recreational Vehicle/Trailer 2015-04-03 · campaign 15V198000 · 1,691 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Fix: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
What owners report
2018-04-23 · Structure:body“manufacturer incorrectly placed sticker showing where to drill a 4 inch hole in side of vehicle for a dryer vent. cutting hole where shown actually cuts through an aluminum frame member as shown in attached pics degrading the structural integrity of the vehicle frame/body. *tt…”
2018-03-17 · Wheels · 2,500 mi“three separate blowouts over two trips of my dynamic tire, towmax str 235/85 16 e 10ply tires. first incident was a solo tire separation leaving only sidewalls on the rear driver side wheel. second and third tires were on the same trip one day apart. tire number two was a slow leak detected by my tpms and changed without incident examination by the…”
2015-10-16 · Wheels · 2,500 mi“on 8/11/2015 while taking my cyclone 4200 in for service i had a tire blow out. i have only had the rv for 10 months and it has spent most of that time in the shop for warranty work. when i first purchased the rv i tried to get the dealer to change them out as i notice some indentations on the side walls. the dealer stated that it was normal and fr…”
2015-05-26 · Tires · 4,200 mi“driving onto an onramp from highway 20 on to i-80 east in california ~ 50 miles west of reno, nv. traveling ~ 40mph; dry road condition and the outside temp was about 50 degress; towing our 2015 heartland 5th wheel rv. blowout accrued with towmaxx str 235/80/r16. caused $3000.00 to the rv. currently in touch with dynamic tire for resolution.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.