2012 Heartland Big Country problems, complaints & recalls
Most-reported problem areas: Tires (2) · Structure:body (1)
Safety recalls (1)
Equipment:other:labels 2015-07-30 · campaign 15V482000 · 1,680 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
What owners report
2014-07-29 · Tires“before we left forour trip we were checking the tires and notice that on of the tires were coming apart. we had that tire replaced. then on our way home pulling our heartland camper on 301 going 55mph another tire blow caused damaged to the camper. rip the wiring harness out of camper. *js…”
2014-07-15 · Tires · 5,500 mi“driving home from texas in our 2008 dodge ram 3500 pulling a 2012 heartland big country 3690slr the rear passenger side tire on the 5th wheel blew off. we doing about 60-65 mph on i81 in pa. there was no warning at all it just blew off the rim. the tire was a power king towmax 235 80r 16. it did damage to the side of the slide and pulled the wires …”
2013-07-12 · Structure:body · 4,000 mi“i purchased a brand new fifth wheel in 2012 to avoid issues with used equipment, around april 2013 i noticed an issue with the molding in the front of the trailer separating when the load of the trailer was lowered on the pin box with the landing gear up. after taking pictures of this and forwarding them to heartland they notified me that the trail…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.