2013 Chevrolet Impala problems, complaints & recalls
Most-reported problem areas: Electronic Stability Control (Esc) (42) · Service Brakes (28) · Wheels (23)
🧭 Reliability snapshot
Compared against other Chevrolet Impala model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
220 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Electrical System:ignition 2014-06-23 · campaign 14V355000 · 3,141,731 vehicles
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the af
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Service bulletins (1,539)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-05-04 · PIT6247B · Service Bulletin/Repair Instructions
this preliminary information communicates direction to find information at www.gmupfitter.com for police and special service vehicles.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,539 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-03 · Exterior Lighting:headlights“purchased aftermarket headlight assembly via amazon. wiring harness overheats during normal use, causing connector damage/melting. this is the third unit with an identical defect within one month — seller/manufacturer has replaced twice but the problem recurs. poses fire/electrical hazard. [xxx] information redacted pursuant to the freedom of infor…”
2026-08-18 · Unknown Or Other“i have 2 monitors frozen that won't reset . the drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles i myself have driven this cycle taking my life in my hands in nyc for 300 miles with no success …”
2025-07-17 · Steering · 💥 crash“i have driving on highway [xxx] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off th…”
2025-01-23 · Visibility:defroster/Defogger/Hvac System · 140,000 mi“the contact owns a 2013 chevrolet impala. the contact stated that for the past nine years, the blower fan had been replaced several times. the contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. the contact stated that the check engine warning light was intermittently illuminated. the contact h…”
2024-09-15 · Unknown Or Other“ service stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and abs light comes on when this light comes on. …”
2024-04-17 · Power Train“while driving vehicle warning light service stabilitrak....reduced engine power comes on. vehicle then slows and can not drive over 20 to 30 mph. this has occurred randomly at highway speeds while driving on interstate in traffic. sudden reduction caused traffic to have to slow quickly and almost caused a collision. …”
2023-08-16 · Power Train“tfp switch(sensor) 4 circuit low voltage…”
2023-04-04 · Visibility/Wiper · 111,366 mi“the contact owns a 2013 chevrolet impala. the contact stated that the driver 's side power master door lock switch was inoperable. the messages "monitor tie system" and "monitor battery system" were displayed. the contact stated that the windshield wipers were operating at a slower speed than needed. on other occasions, the windshield wipers and th…”
2023-02-23 · Vehicle Speed Control“ my 2013 impala ltz service traction control, service stabilitrack, engine power reduced problem lights came on the dash. almost had an accident i want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... my vehicle has the same major issue and need to be addressed & recalled...... the 2013 chevrolet…”
2022-09-22 · Service Brakes · 126,000 mi · 💥 crash“driving home on 9/3/22 i began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later it caused my car to spin uncontrollable down the road and slide into ditch however i slid into a field entrance and it caused my car to roll more then once and landed on pas…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.