2015 Chevrolet Impala problems, complaints & recalls
Most-reported problem areas: Electrical System (45) · Steering (41) · Lane Departure: Blind Spot Detection (33)
🧭 Reliability snapshot
Compared against other Chevrolet Impala model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
195 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Air Bags 2015-07-24 · campaign 15V465000 · 5,493 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Fix: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
Parking Brake 2014-09-09 · campaign 14V541000 · 205,309 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Structure 2014-08-08 · campaign 14V489000 · 14,940 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Risk: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Fix: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Service bulletins (1,658)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,658 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-15 · Unknown Or Other“i was just driving down the highway today 15, august 2026 and my sunroof just shattered. i have a moon roof in the back half that sounded like a gunshot. i heard a pop and down falls shards of glass on me while i was driving.…”
2026-08-07 · Electrical System:instrument Panel:speedometer/Odometer · 186,199 mi“odometer fraud. the contact purchased a 2015 chevrolet impala. the contact stated that there was a mileage discrepancy after the purchase. the vehicle was a dealer sale. at the time of purchase, the vehicle mileage was 182,412. it was later discovered upon checking the title that the mileage was 186,199.…”
2026-06-17 · Unknown Or Other“the electronic power steering intermittently fails while driving, especially during or after wet conditions. without warning, the steering wheel becomes extremely stiff and difficult to turn, and a “service power steering” message appears. the failure occurs at any speed and lasts about 1–3 minutes before returning to normal. this has happened mul…”
2026-05-26 · Exterior Lighting“i have always kept my impala in my garage until recently i started keeping my grandson a few days a week. when i am at that home my car is parked in a driveway open to the elements. about a month after starting i notice that my car started having what i would describe as an electronic issue. the seat belt alarm would go off without me ever touchin…”
2026-04-12 · Electrical System“i brought my vehicle into chevrolet due to my vehicle locking down and thinking the vehicle is being stolen. they told me that the side module malfunctions due to rain and weather conditions. he then says the part is on back order for possibly 12 months or greater! i drive for my job and blinkers and everything safety shuts down to make it unsafe …”
2026-03-16 · Engine · 212,000 mi“the contact owns a 2015 chevrolet impala. the contact stated that while driving at various speeds, the vehicle stalled. the contact was able to restart the vehicle on several occasions. during other failures, the vehicle restarted independently while rolling forward. during one failure, the vehicle had to be towed back to the residence. there was n…”
2025-10-27 · Engine · 172,000 mi · 🔥 fire“the contact owned a 2015 chevrolet impala. the contact stated that while the vehicle was parked, turned off, and unoccupied, the front of the vehicle had caught fire. the fire was extinguished by the local fire department. the fire department indicated that the failure may have occurred due to a mechanical malfunction of the vehicle. the vehicle wa…”
2025-08-15 · Steering · 109,000 mi“the contact owns a 2015 chevrolet impala. the contact stated that while driving at 65 mph, the steering wheel started to feel loose. there was no warning light illuminated. the contact continued driving and the steering wheel tightened with the "service power steering - drive with care," message displayed. due to the failure, excessive force was ne…”
2025-08-04 · Visibility:sun/Moon Roof Assembly · 66,000 mi“the contact owns a 2015 chevrolet impala. the contact stated that while driving at an undisclosed speed, the shade of the sunroof started to detach, and the sunroof shade started lowering from the sunroof of the vehicle. the dealer was contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure …”
2025-07-01 · Service Brakes“i am leasing the car out. i’ve been leasing it out for the last three months since march i went delinquent on one of my payments because i have my mechanic look at it and type my vin number in and they told me that i was recall he couldn’t tell me why i was recall two days ago, which was saturday, june 28. the lender called me and told me that the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.