2017 Chevrolet Impala problems, complaints & recalls
Most-reported problem areas: Engine (18) · Air Bags (14) · Steering (11)
🧭 Reliability snapshot
Compared against other Chevrolet Impala model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
72 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (1,109)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,109 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-15 · Steering“power steering failure at under 106k miles, yes electric power steering rack failed internally making the vehicle dangerous to drive and control steering - cma chester dealer quoted me $8k (parts and labor) and said that it's "not a good car", independent mechanic referred me to different dealer as specialized equipment is required for programming …”
2026-06-09 · Unknown Or Other“i am filing this complaint regarding a widespread design defect affecting 2016-2018 chevrolet impala vehicles with 3.6l v-6 engines, and general motors' systematic denial of legitimate warranty claims under special coverage adjustment n182186881-01 through arbitrary vin-based exclusions. my 2017 chevrolet impala premier (vin: [xxx], in service aug…”
2026-04-08 · Unknown Or Other“there is a recall for my vehicle with the evaporator core freezing leaking on certain chevy 2017 impala just like mine and my car has the same issue but they only recalled a certain number of vehicles with this problem. is there anything i can do to resolve this issue.…”
2026-03-30 · Power Train“the car will not or is slow to shift into gear. the transmission will not shift into gear.. …”
2026-03-05 · Electrical System:body Control Module/Bcm · 66,890 mi“the contact owns a 2017 chevrolet impala. the contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. the contact was unable to securely latch the trunk and used a net to secure it. while continuing the drive, the vehicle lost motive power and was unable to rest…”
2025-10-20 · Steering“power steering assist drive with care warning popped up on dash. took the vehicle to the dealership and they said the power steering gear failed. …”
2025-07-21 · Engine“i am writing to formally express my deep dissatisfaction regarding a recurring issue with my vehicle’s catalytic converter pipe. at 37,000 miles, the left-hand (front bank) catalytic converter pipe near the cylinder head mounting flange weld failed and was replaced under warranty by gm. now, at just 88,000 miles, the same pipe has cracked again—at …”
2025-06-03 · Steering“i've only had my car for about 2 1/2 months, when i started to notice my car moving to the right without me moving it. i figured it needed a front-end alignment. so, i took it to a mechanic. once he got it up on the stand, he noticed something wrong with the front suspension. he didn't do the alignment, but he told me that my "rack and pinion" was …”
2025-05-09 · Electrical System:instrument Panel:speedometer/Odometer · 64,484 mi“odometer fraud. the contact purchased a 2017 chevrolet impala. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a dealer sale. at the time of purchase, the vehicle mileage was 117,892 and at the time of registration, it was discovered that the mileage was regis…”
2025-03-12 · Power Train · 129,000 mi“the contact owns a 2017 chevrolet impala. the contact stated that while driving at an undisclosed speed, the check engine warning illuminated on the instrument panel. the vehicle was taken to an independent mechanic, who diagnosed failures with the catalytic converter and transmission oil cooler hose. the vehicle was repaired, but the failure reocc…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.