2013 Fccc Xcm problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (4)
Steering:hydraulic Power Assist:hose, Piping, And Connections 2018-03-12 · campaign 18V163000 · 9,480 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Fix: DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall is expected to begin on May 2018. Owners may contact DTNA customer service at 1-800-547-0712 . DTNA's number for this recall is FL-762. Note: This recall is an expansion of 16V-809.
Service Brakes, Electric 2016-09-12 · campaign 16V654000 · 1,881 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2013-2016 Freightliner Custom Chassis Corporation (FCCC) XCM, XCR, and XCL motorhome chassis manufactured December 21, 2012, to December 22, 2015. On certain motorhome chassis built with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
Risk: If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the
Fix: DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on November 7, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-723.
Vehicle Speed Control:accelerator Pedal 2016-05-18 · campaign 16V321000 · 2,275 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2012-2015 FCCC XCL, XCM, XCP, and XCR motorhome chassis manufactured January 23, 2012, to April 10, 2014. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.
Risk: A sudden loss of an engine brake without warning on a motorhome may lead to a reduced brake ability, potentially increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the throttle pedal, free of charge. An interim notice was mailed out to owners on July 5, 2016. The recall began on August 18, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-711.
Service Brakes, Electric 2016-04-11 · campaign 16V204000 · 2,989 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2016 FCC XCS, XCM, XCR, XCL, XCP, XBS, XBR, and XBP trucks manufactured from January 7, 2013, through June 1, 2015. On certain motorhome chassis built with a heavier, adjustable, offset, foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
Risk: If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the
Fix: DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on June 6, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-704.
Service bulletins (369)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2021-04-19 · 16TS-08REV · Service Bulletin/Repair Instructions
detroit technical service letter for dd13 cylinder head and cylinder head gasket change.
Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions
warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.
Equipment 2021-04-06 · WI21-008 · Service Bulletin/Repair Instructions
warranty information letter announcing dtna is adjusting the standard repair times (srts) shown. the updated times will be applied to repair orders opened on or after april 5, 2021.
Engine And Engine Cooling 2021-02-19 · D21M2 · Service Bulletin/Repair Instructions
ddc field service campaign for ghg14 detroit dd13 with one-box aftertreatment software reprogramming. certain detroit model year 2013 to 2015 ghg14 dd13 engines that are registered in california will require reprogramming to a minimum of the mcm software version and fuel map version listed below: mc
Power Train 2020-12-23 · SBU35-012 · Service Bulletin/Repair Instructions
fccc service bulletin for axle flange gasket replaced with o-ring. daimler trucks north america has released a new axle shaft to hub rubber o-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). the new o-ring will provide better sealing and is reusable.
Steering 2020-12-08 · WP20-018R · Service Bulletin/Repair Instructions
revised warranty policy letter for alliance/mascot aftermarket warranty and claim filing. revisions are in blue. with mascot now in partnership with detroit reman and alliance parts, dtna is pleased to announce that mascot coverage has been added to owl. remanufactured alliance/mascot parts include
Showing the 6 most recent of 369 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-01-10 · Structure:body · 30,000 mi“the double-pane hehr windows are separating, and i fear the outer pane will fly-off and shatter on the highway.*dt*dt*jb*jb…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.