2017 Fccc Xcm problems, complaints & recalls
Safety recalls (10)
Exterior Lighting:turn Signal 2021-12-23 · campaign 21V00H000 · 24,869 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Fix: Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
Tires:valve 2021-11-23 · campaign 21V921000 · 16,676 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Risk: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Fix: Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.
Electrical System: Instrument Cluster/Panel 2020-08-14 · campaign 20V485000 · 1,715 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
Fix: DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
Exterior Lighting:turn Signal 2020-07-14 · campaign 20V404000 · 16,776 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis Corporation (FCCC) XBP, 2016-2019 XCM, 2017-2020 XCS, 2018-2019 XBR, 2017-2019 XBS, 2016-2019 XCL, 2017-2020 XCP and 2016-2020 XCR recreation vehicle chassis that received the 'inspection-only' remedy from recall 18V-582. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functionin
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the PDM, free of charge. DTNA issued owners an interim notification September 4, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-856.
Suspension:front:control Arm 2018-12-19 · campaign 18V913000 · 501 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Fix: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Exterior Lighting:turn Signal 2018-08-31 · campaign 18V582000 · 12,311 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Custom Chassis Corporation (FCCC) XBR, XBS, XCR, XCM, XCL, and XCS recreation vehicle chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: The remedy for this recall is still under development. DTNA issued owners an interim notification on October 24, 2018. The recall began May 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL788.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2018-05-29 · campaign 18V353000 · 8,741 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Steering:hydraulic Power Assist:hose, Piping, And Connections 2018-03-12 · campaign 18V163000 · 9,480 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Fix: DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall is expected to begin on May 2018. Owners may contact DTNA customer service at 1-800-547-0712 . DTNA's number for this recall is FL-762. Note: This recall is an expansion of 16V-809.
Steering:hydraulic Power Assist:hose, Piping, And Connections 2016-11-07 · campaign 16V809000 · 1,827 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 FCCC XBR, XCL, XCM, and XCR recreational vehicle chassis manufactured January 1, 2016, to October 12, 2016, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Fix: DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1-800-547-0712 . DTNA's number for this recall is FL-727.
Engine And Engine Cooling:engine:diesel 2016-06-09 · campaign 16V416000 · 268 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, 122SD, Western Star 4900SA and 4900FA, and FCCC XCM and XCP trucks manufactured from March 14, 2016, through May 18, 2016, equipped with a Cummins ISX12 or ISX15 engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.
Risk: An engine stall without the ability to restart the engine can increase the risk of a crash.
Fix: Cummins will notify owners, and Cummins dealers will install a new ECM, and correct ECM calibrations, free of charge. The recall began on July 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Cummins customer service at 1-800-343-7357. DTNA's number for this recall is FL-715.
Service bulletins (235)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2024-11-11 · WI24-019 · Warranty Program/Extension
warranty information letter for detroit line or line seal, high pressure fuel injector standard repair time updates
Engine 2024-10-17 · CXA_10_17_CARB Truck Chec · Other
cx advocate for carb tightening the readiness criteria applied to on-board diagnostic (obd) test submissions for the clean truck check.
Engine 2024-07-18 · CXA 7_24_Oil Suction · Other
cx advocate for oil suction manifolds
Engine And Engine Cooling 2024-02-20 · ICI24-006 · Service Bulletin/Repair Instructions
important campaign information letter for fl974 - revised bulletin & population
Engine And Engine Cooling 2024-02-20 · FL974 · Service Bulletin/Repair Instructions
revised emissions recall: cummins def sensor shortage. revision: some vehicles formerly in group f have been moved to group g and have been assigned a new part number as specified in table 1. an srt for 'calibration code only: update or confirm' has been added, as shown in table 2, to be used when a
Engine And Engine Cooling 2024-01-19 · FL974 · Service Bulletin/Repair Instructions
emissions recall: cummins def sensor shortage
Showing the 6 most recent of 235 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.