2015 Fccc Xcm problems, complaints & recalls
Safety recalls (8)
Electrical System: Instrument Cluster/Panel 2020-08-14 · campaign 20V485000 · 1,715 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
Fix: DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
Steering:hydraulic Power Assist:hose, Piping, And Connections 2018-03-12 · campaign 18V163000 · 9,480 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Fix: DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall is expected to begin on May 2018. Owners may contact DTNA customer service at 1-800-547-0712 . DTNA's number for this recall is FL-762. Note: This recall is an expansion of 16V-809.
Service Brakes, Electric 2016-09-12 · campaign 16V654000 · 1,881 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2013-2016 Freightliner Custom Chassis Corporation (FCCC) XCM, XCR, and XCL motorhome chassis manufactured December 21, 2012, to December 22, 2015. On certain motorhome chassis built with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
Risk: If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the
Fix: DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on November 7, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-723.
Steering 2016-05-26 · campaign 16V366000 · 1,385 vehicles ⚠ DO NOT DRIVE
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2016 FCCC XBP, XBR, XCM, XCR, XCL, and XCP trucks manufactured May 1, 2014, to June 16, 2015, equipped with certain ZF RL77 / 80EM independent front steering axles equipped with Bosch 8018 steering boxes. The boxes were manufactured using incorrect internal spacers that can cause premature wear in the connection between the steering wheel and the front axle.
Risk: The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will inspect and replace the steering box if necessary, free of charge. Owners are urged not to drive their vehicles until they have been inspected. The recall began on May 31, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-712.
Vehicle Speed Control:accelerator Pedal 2016-05-18 · campaign 16V321000 · 2,275 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2012-2015 FCCC XCL, XCM, XCP, and XCR motorhome chassis manufactured January 23, 2012, to April 10, 2014. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.
Risk: A sudden loss of an engine brake without warning on a motorhome may lead to a reduced brake ability, potentially increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the throttle pedal, free of charge. An interim notice was mailed out to owners on July 5, 2016. The recall began on August 18, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-711.
Suspension:front:stabilizer Bar 2016-04-12 · campaign 16V208000 · 822 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 FCCC XBS, XCL, XCS, XCR and XCM motorhome chassis manufactured from March 10, 2015, through January 14, 2016 and equipped with Detroit front axles. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
Risk: If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will modify the mounting of the sway bar, free of charge. The recall began on June 9, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-707.
Service Brakes, Electric 2016-04-11 · campaign 16V204000 · 2,989 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2016 FCC XCS, XCM, XCR, XCL, XCP, XBS, XBR, and XBP trucks manufactured from January 7, 2013, through June 1, 2015. On certain motorhome chassis built with a heavier, adjustable, offset, foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
Risk: If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the
Fix: DTNA will notify owners, and dealers will modify the affected brake assemblies, free of charge. The recall began on June 6, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-704.
Fuel System, Diesel 2014-09-17 · campaign 14V566000 · 6,759 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner 108SD, 114SD, and M2 Business Class; Thomas Built Buses HDX; Western Star 4700; and FCCC MBC, MC, MT45, MT55, S2C 106CAB, Sport M2 106, XBR, XBS, XCL,XCM, XCR, and XCS vehicles manufactured May 2, 2014, to July 31, 2014. The Cummins ISB or ISL engines in these vehicles may have been equipped with Fleetguard UFF-XT fuel filters, part number FF63009, whose filter shell may separate from the fuel filter nut pl
Risk: If the engine stalls unexpectedly there is an increased risk of a crash.
Fix: Cummins will notify owners on behalf of DTNA, and dealers will replace the fuel filter with a non-defective one, free of charge. The recall began on September 29, 2014. Owners may contact DTNA customer service at 1-800-745-8000 or Cummins customer service at 1-800-223-4583. DTNA's number for this recall is FL-664.
Service bulletins (293)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2024-07-18 · CXA 7_24_Oil Suction · Other
cx advocate for oil suction manifolds
Engine And Engine Cooling 2021-04-19 · 16TS-08REV · Service Bulletin/Repair Instructions
detroit technical service letter for dd13 cylinder head and cylinder head gasket change.
Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions
warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.
Equipment 2021-04-06 · WI21-008 · Service Bulletin/Repair Instructions
warranty information letter announcing dtna is adjusting the standard repair times (srts) shown. the updated times will be applied to repair orders opened on or after april 5, 2021.
Equipment 2021-03-22 · WP21-007 · Service Bulletin/Repair Instructions
warranty policy letter for battery tags. dtna determined that since adopting the autometer bct-460dtna powernet assessment tool (autometer) as the required powernet system tester, not all battery tags have to be retained support warranty-related claims.
Engine And Engine Cooling 2021-02-19 · D21M2 · Service Bulletin/Repair Instructions
ddc field service campaign for ghg14 detroit dd13 with one-box aftertreatment software reprogramming. certain detroit model year 2013 to 2015 ghg14 dd13 engines that are registered in california will require reprogramming to a minimum of the mcm software version and fuel map version listed below: mc
Showing the 6 most recent of 293 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.