2023 Fccc Xcm problems, complaints & recalls
Safety recalls (4)
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2026-10-07 · campaign 26V660000 · 2,456 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2025 Freightliner Business Class M2, 2022-2027 FCCC XCM, FCCC XCR, 2023 Freightliner 108SD, 2024-2027 FCCC XCS and FCCC XBS vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
Fix: Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1042.
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2025-01-28 · campaign 25V038000 · 277 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2022-2024 Freightliner Custom Chassis XCM, 2022-2025 Custom Chassis XCR, 2024 Custom Chassis XBS, and 2024-2025 Custom Chassis XCS chassis, equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
Fix: Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed March 11, 2025. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1016.
Steering:linkages:tie Rod Assembly 2023-04-04 · campaign 23V238000 · 306 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Risk: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Fix: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm) 2022-07-29 · campaign 22V554000 · 1,375 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Risk: Unexpected engine shut down can increase the risk of a crash.
Fix: Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2024-11-11 · WI24-019 · Warranty Program/Extension
warranty information letter for detroit line or line seal, high pressure fuel injector standard repair time updates
Engine 2024-10-17 · CXA_10_17_CARB Truck Chec · Other
cx advocate for carb tightening the readiness criteria applied to on-board diagnostic (obd) test submissions for the clean truck check.
Engine 2024-08-08 · FICM Email · Other
fuel injector cleaner updated procedure
Engine 2024-08-08 · FICM Cleaning · Other
cleaning gen5 engine fuel injectors
Engine 2024-08-08 · FICM Priming · Other
fuel injection cleaning machine priming procedures
Engine 2024-08-08 · FICM Setup · Other
draft fuel injection cleaning machine (ficm) setup instructions
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.