2018 Fccc Xcm problems, complaints & recalls
Most-reported problem areas: Tires (1) · Structure:emergency:escape/Egress/Exit (1) · Structure:body (1)
Safety recalls (10)
Exterior Lighting:turn Signal 2021-12-23 · campaign 21V00H000 · 24,869 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Fix: Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
Tires:valve 2021-11-23 · campaign 21V921000 · 16,676 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Risk: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Fix: Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.
Tires:valve 2020-09-01 · campaign 20V529000 · 10,359 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Fix: DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.
Electrical System: Instrument Cluster/Panel 2020-08-14 · campaign 20V485000 · 1,715 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
Fix: DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
Exterior Lighting:turn Signal 2020-07-14 · campaign 20V404000 · 16,776 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis Corporation (FCCC) XBP, 2016-2019 XCM, 2017-2020 XCS, 2018-2019 XBR, 2017-2019 XBS, 2016-2019 XCL, 2017-2020 XCP and 2016-2020 XCR recreation vehicle chassis that received the 'inspection-only' remedy from recall 18V-582. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functionin
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the PDM, free of charge. DTNA issued owners an interim notification September 4, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-856.
Suspension:front:control Arm 2018-12-19 · campaign 18V913000 · 501 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Fix: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Service Brakes, Air:disc:caliper 2018-10-05 · campaign 18V703000 · 5,534 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.
Exterior Lighting:turn Signal 2018-08-31 · campaign 18V582000 · 12,311 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Custom Chassis Corporation (FCCC) XBR, XBS, XCR, XCM, XCL, and XCS recreation vehicle chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: The remedy for this recall is still under development. DTNA issued owners an interim notification on October 24, 2018. The recall began May 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL788.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2018-05-29 · campaign 18V353000 · 8,741 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Fuel System, Diesel 2017-07-19 · campaign 17V450000 · 74 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Risk: Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Fix: Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.
Service bulletins (224)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2024-11-11 · WI24-019 · Warranty Program/Extension
warranty information letter for detroit line or line seal, high pressure fuel injector standard repair time updates
Engine 2024-10-17 · CXA_10_17_CARB Truck Chec · Other
cx advocate for carb tightening the readiness criteria applied to on-board diagnostic (obd) test submissions for the clean truck check.
Engine And Engine Cooling 2024-02-20 · ICI24-006 · Service Bulletin/Repair Instructions
important campaign information letter for fl974 - revised bulletin & population
Engine And Engine Cooling 2024-02-20 · FL974 · Service Bulletin/Repair Instructions
revised emissions recall: cummins def sensor shortage. revision: some vehicles formerly in group f have been moved to group g and have been assigned a new part number as specified in table 1. an srt for 'calibration code only: update or confirm' has been added, as shown in table 2, to be used when a
Engine And Engine Cooling 2024-01-19 · FL974 · Service Bulletin/Repair Instructions
emissions recall: cummins def sensor shortage
Electrical System 2022-04-07 · 511452 · Service Bulletin/Repair Instructions
fccc x-line chassis, equipped with a certain rear mounted power distribution module (pdm), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake lights, or left turn signal lights may not func
Showing the 6 most recent of 224 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-06-11 · Power Train:axle Assembly · 37,500 mi“the contact owns a 2018 freightliner xc-r raised rail rear engine motor home chassis. the contact stated that while in reverse(r), the rear wheels were moving in the opposite direction other than what was intended. due to the failure, the contact needed assistance from another person outside the rv to safely maneuver the rv while reversing into a p…”
2024-07-09 · Electrical System: Instrument Cluster/Panel“the dashboard on this has turned a very bright lime green. it is very hard to drive this at night because it is severely blinding to see the road. i have contacted freightliner and winnebago and i keep getting the run around. this happened when this was still under warrantee and i have been trying to get someone to help me. …”
2024-03-08 · Exterior Lighting“see attached document for complaint…”
2021-09-16 · Tires · 1,200 mi“the contact owns a 2018 freightliner xcm. the contact stated that the valve stem stabilizers on the driver’s and passenger’s side rear tires would dislodge without warning. the contact stated that each time he noticed that the valve stems had dislodged, he would manually adjust the valve stem stabilizers back in place. the contact had taken his mot…”
2020-08-20 · Structure:body · 19,243 mi“front entry door came open at highway speed of 55 mph on, or about august 3, 2020 for the second time. glad passenger was wearing seat belt.*dt*jb…”
2020-07-20 · Structure:emergency:escape/Egress/Exit · 19,000 mi“tl* the contact owns a 2018 freightliner (fccc mj106042s) mc rv. the contact stated that the window in the entry way door exploded without impact while driving and detached from the rv. the contact coasted over to the side of the road and removed the defective part. the vehicle was not taken to a dealer and was not repaired. the manufacturer was ma…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.