2013 Keystone Sprinter problems, complaints & recalls
Most-reported problem areas: Suspension (1) · Service Brakes (1)
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
What owners report
2025-04-25 · Service Brakes“the contact owns a 2013 keystone sprinter equipped with the original dometic refrigerator, model number: dm2652rbx, serial number: 24595696. the contact stated that while parked and occupying in the rv, the contact discovered that the refrigerator was not cooling as intended, causing the food to spoil. the contact immediately unplugged the refriger…”
2015-10-01 · Suspension · 12,000 mi“spring hangers, front and rear, on this model fifth wheel rv are not securely attached to structural member of vehicle. for whatever reason an eight foot (approx) piece of two inch 16 gauge (thin) steel square tubing has been welded to the bottom of the frame member on each side of the vehicle. the spring hangers (front right and left and rear ri…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.