2019 Keystone Sprinter problems, complaints & recalls
Most-reported problem areas: Fuel System, Other:pneumatic:regulator (1) · Electrical System (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-09-13 · campaign 21V708000 · 95,885 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V427000 · 10,455 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-03-01 · KSB-200305 · Service Bulletin/Repair Instructions
attached are the updated repair instructions for ksb-200305. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper
Equipment 2020-05-12 · KSB-200305 · Service Bulletin/Repair Instructions
this process describes how to replace a furrion antenna head with a winegard 360 for over the air (ota) channels.
What owners report
2023-05-19 · Fuel System, Other:pneumatic:regulator“2019 keystone sprinter camp fire travel trailer- consumer is requesting resolution to safety recall 21v-427 and reimbursement of replacement equipment. recall letter and notice, consumers letters to keystone, parts invoice, & instructions on use of part attached.…”
2021-09-15 · Electrical System · 🔥 fire“the contact owns a 2019 keystone sprinter. the contact stated that the rv caught fire from the living room and kitchen area. however, the contact was unaware of what caused the rv to catch fire. the fire department was also unable to locate what caused the rv fire. the rv was not repaired. the manufacturer was contacted. the contact believes that t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.