2017 Keystone Sprinter problems, complaints & recalls
Most-reported problem areas: Service Brakes (1)
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Service bulletins (11)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Equipment 2017-11-28 · 16-270 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 16-270 for the sprinter furrion 32" tv campaign.
Equipment 2017-11-18 · 16-271 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 16-271 for the sprinter furrion 39" tv campaign
Equipment 2017-11-18 · 16-271 · Service Bulletin/Repair Instructions
this advisory 16-271 involves certain sprinter fifth wheels and travel tailers. it has been determined the vehicles in this service advisory population may have a 39 furrion brand tv that affects the functions on the sound bar of a different brand. only a certain population was affected and tv firm
Equipment 2017-11-18 · 16-270 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 16-270 for the sprinter furrion 32" tv campaign.
Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-07-23 · Service Brakes · 450 mi“tl* the contact owns a 2017 keystone sprinter campfire travel trailer. the contact stated that the axle and brake system manufactured by lippert corporation had defective grease seals on the brake axles. the grease leaked onto the brake shoes, which prevented them from working properly. the trailer was inspected and the contact was informed that th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.