2016 Keystone Sprinter problems, complaints & recalls
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2016-02-17 · campaign 16V089000 · 107 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2016 Sprinter vehicles manufactured July 28, 2015, to November 19, 2015, and equipped with a Haier television, model 55E2500, mounted to the wall. These televisions may break off of the wall mounting inside the vehicle.
Risk: If the television falls while people are in the vehicle, there would be an increased risk of injury.
Fix: Keystone will notify owners, and dealers will replace the television, free of charge. The recall began February 23, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-247.
Suspension:rear:axle:non-Powered Axle Assembly 2015-04-07 · campaign 15V207000 · 2,260 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2016-09-06 · 16-263 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 16-263 for the sprinter 353fwden tv strap campaign.
Equipment 2016-09-06 · 16-263 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 16-263 for the sprinter 353fwden tv strap campaign.
Equipment 2016-09-06 · 16-263 · Service Bulletin/Repair Instructions
this advisory 16-263 involves certain sprinter fifthwheels. it has been decided that a potential issue with certain sprinter 353fwden models exists due to the absence of a travel strap for the tv. it is possible for the tv to come out of the wall-mounted bracket when the unit is in tow without the s
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.