2014 Rosenbauer Commander problems, complaints & recalls

Defect: Rosenbauer America (Rosenbauer) is recalling certain 2012-2016 Commander and Warrior vehicles. The vehicle weight and tire pressure information may be incorrect on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 567, "Certification."

Risk: Incorrect tire pressure information can result in underinflated tires, increasing the risk of a crash.

Fix: Rosenbauer will provide instructions on how to apply the corrected certificate label, incomplete vehicle document, mounting plate, and sun visor warning label, free of charge. Owner notification letters were mailed October 5, 2022. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect: Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Risk: A loss of hydraulic steering assist can increase the risk of a crash.

Fix: Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.

Defect: Rosenbauer Motors (Rosenbauer) is recalling certain 2012-2017 Commander vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

Fix: Rosenbauer will notify owners, and dealers will inspect, clean and secure the ball joint free of charge. The recall began on May 12, 2017. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect: Rosenbauer Motors (Rosenbauer) is recalling certain 2012-2016 Commander vehicles manufactured January 2, 2012, to May 16, 2016. The affected vehicles have Battalion air suspension seats that may separate from its base in a frontal collision. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk: If the seat detaches from its base in the event of a crash, there is an increased risk of injury to the occupant.

Fix: Rosenbauer will notify owners, and dealers will attach two tethers from the seat to the cab, free of charge. The recall began on July 11, 2016. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect: Rosenbauer Motors (Rosenbauer) is recalling certain 2012-2015 Commander vehicles manufactured January 1, 2012, to May 1, 2015. The brake pedal piston on the affected vehicles may corrode, causing the brake pedal to stick or be difficult to activate.

Risk: If the piston corrodes, the brakes may be difficult to activate or the brakes may drag and overheat. Either scenario can increase the risk of a crash.

Fix: Rosenbauer will notify owners, and dealers will install a solid spacer plate, pedal base, piston and piston seal, sealing this assembly to prevent contamination, free of charge. The recall began on May 1, 2016. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect: Rosenbauer Motors (Rosenbauer) is recalling certain model year 2014-2015 Commander fire truck cabs and chassis manufactured December 31, 2013, to December 31, 2015, and equipped with certain Independent Front Suspension (IFS) assemblies manufactured by Reyco Granning. The affected assemblies may have loose ball joints which could separate causing a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

Fix: Rosenbauer has notified the affected owners and has repaired all of the vehicles by reworking the ball joint, free of charge. Notification began on September 2, 2015. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is TSB 01-009-15.