2020 Rosenbauer Commander problems, complaints & recalls
Safety recalls (8)
Electrical System: Instrument Cluster/Panel 2025-07-21 · campaign 25V475000 · 788 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2019-2022 Avenger, 2019-2024 Commander, and Warrior fire trucks equipped with an Innovative Controls instrument panel. A software error may cause the odometer to freeze and not display accurate mileage.
Risk: An inaccurate odometer reading can unintentionally delay critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Fix: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed September 10, 2025. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Electrical System 2023-12-22 · campaign 23V894000 · 543 vehicles
Defect: Rosenbauer America is recalling certain 2020-2022 Avenger, 2017-2024 Commander, 2020-2024 Warrior, 2023 Commercial F-350, F-550, 108SD, and 2024 Commercial 114SD vehicles. In the event of a short circuit or wiring failure, the firmware may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
Fix: Dealers will update the firmware, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Rosenbauer America customer service at 1-651-462-1000.
Steering:rack And Pinion 2022-01-21 · campaign 22V025000 · 127 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2021 Commander and Warrior vehicles equipped with Meritor 180 series drive pinions. The rear axle drive pinion may fracture.
Risk: A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake without detection, or without the brake lights activating, increasing the risk of a crash.
Fix: Meritor will inspect and replace the drive pinion, as necessary, free of charge. Owner notification letters were mailed on April 27, 2022. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Fuel System, Diesel:fuel Injection System:fuel Rail 2022-01-01 · campaign 22V001000 · 116 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2018-2020 Warrior, and 2020-2022 Commercial 114SD vehicles. The fuel tubes between the fuel rail and the injector for cylinders 4, 5, and 6 may be susceptible to cracking, resulting in a high-pressure fuel leak.
Risk: A high-pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Cummins dealers will install vibration isolators, and replace the fuel tubes as necessary, free of charge. Owner notification letters were mailed on March 8, 2022. Owners may contact Cummins customer service at 1-800-286-6467.
Equipment 2021-09-28 · campaign 21V757000 · 5 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2022 Commercial HV 507, 2020-2021 Commander, and 2021 Panther ARFF vehicles equipped with Cummins generator sets. The lifting cables may be improperly crimped.
Risk: An improperly crimped cable may come out of place during a lifting operation, possibly causing the generator set to fall, increasing the risk of injury.
Fix: Cummins will inspect the lifting cable, and either replace the cable or install a warning label, free of charge. Vehicles were repaired in October 2021. Owners may contact Rosenbauer's customer service at 1-651-462-1000 or Cummins' customer service at 1-800-286-6467.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-11 · campaign 21V334000 · 697 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2016-2021 Commander, Warrior, Avenger, and 2019 Commercial M2 106 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the rail as necessary, free of charge. Interim owner notification letters were mailed on July 9, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Suspension:front 2021-02-26 · campaign 21V129000 · 8 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2020 Commander vehicles. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Risk: Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
Fix: Rosenbauer will notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to begin March 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 21E012.
Electrical System: Instrument Cluster/Panel 2020-12-15 · campaign 20V779000 · 72 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Fix: Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-07-15 · TSC26001 · Service Campaign
subject: the power steering cooler may begin to leak on the low-pressure side of the system. this fault will need to be inspected and corrected if any seepage is present problem: power steering cooler fittings have an inconsistent machined edge; this edge prevents the o-ring from sealing resulting i
Structure:body 2026-06-11 · WI26001 · Service Bulletin/Repair Instructions
work instructions for door latch adjustments. includes installation and removal of shims to ensure secure closure and compression of gaskets and seals. adjustment for depth, verticality, and side to side movement of the assembly.
Electrical System 2025-12-12 · 3050819 · Service Bulletin/Repair Instructions
updated tsb to account for change in labor hours & travel cost to complete innovative controls digital gauge cluster software update. this update is being completed to improve firmware which allows for better communication with onboard systems.
Fuel/Propulsion System 2025-01-18 · TSB25001 · Service Bulletin/Repair Instructions
if a def sensor fails, validate that the coolant control valve is plumbed so that the coolant flows towards the def tank. if it is plumbed incorrectly, replace the coolant control valve along with def assy. follow the attached instructions for inspection.
Suspension 2024-09-05 · SIL24001 · Service Bulletin/Repair Instructions
rosenbauer dealers should perform the attached maintenance during pre-delivery inspections for any rosenbauer commander and warrior that has the henrickson steertek system.
Visibility 2023-09-21 · WI22013 · Service Bulletin/Repair Instructions
the attached work instruction can be used by dealers when retrofitting the mid-cab windows.
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.