2018 Rosenbauer Commander problems, complaints & recalls

Defect: Rosenbauer America is recalling certain 2020-2022 Avenger, 2017-2024 Commander, 2020-2024 Warrior, 2023 Commercial F-350, F-550, 108SD, and 2024 Commercial 114SD vehicles. In the event of a short circuit or wiring failure, the firmware may fail to shut off the output pin, resulting in overloaded electrical circuits.

Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.

Fix: Dealers will update the firmware, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Rosenbauer America customer service at 1-651-462-1000.

Defect: Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2018-2020 Warrior, and 2020-2022 Commercial 114SD vehicles. The fuel tubes between the fuel rail and the injector for cylinders 4, 5, and 6 may be susceptible to cracking, resulting in a high-pressure fuel leak.

Risk: A high-pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Fix: Cummins dealers will install vibration isolators, and replace the fuel tubes as necessary, free of charge. Owner notification letters were mailed on March 8, 2022. Owners may contact Cummins customer service at 1-800-286-6467.

Defect: Rosenbauer America (Rosenbauer) is recalling certain 2016-2021 Commander, Warrior, Avenger, and 2019 Commercial M2 106 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect and replace the rail as necessary, free of charge. Interim owner notification letters were mailed on July 9, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect: Rosenbauer America (Rosenbauer) is recalling certain 2016-2020 Commercial F-550, 2019 Commercial 7500, 2015 Commercial 7400, 2018 Commercial 7400, 2019 Commercial HV613, 2018-2019 Commander, 2017 Warrior, 2019 Warrior, 2016-2020 Commercial M2 106, 2017 Commercial M2 112, and 2021 Commercial 348 vehicles. The rear lights may be too bright. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated E

Risk: The excessive brightness may reduce the vision of other drivers, increasing the risk of a crash.

Fix: Dealers will provide a filter kit to be installed in the rear lights, free of charge. Owner notification letters were mailed on June 14, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect: Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Risk: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Fix: Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Defect: Rosenbauer Motors (Rosenbauer) is recalling one 2018 Commander emergency vehicle equipped with Smart Foam 6.5-12 systems. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.

Risk: If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.

Fix: Rosenbauer will notify the owner, and a dealer will replace the SmartFoam 6.5 12 volt systems with SmartFoam 6.5 24 volt systems and a voltage converter, free of charge. The recall began March 10, 2020. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect: Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Risk: A loss of hydraulic steering assist can increase the risk of a crash.

Fix: Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.