2015 Altec Aerial Device problems, complaints & recalls

Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

Risk: A cable step that fails during use increases the risk of injury.

Fix: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2014-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.

Risk: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.

Fix: Altec will provide instructions for owners to inspect the mounting frame side plates for cracks. If cracks are found, Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters are expected to be mailed in April 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 3215.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.

Risk: A short circuit increases the risk of a fire.

Fix: Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2015-2022 DT65 and DT85 Aerial Devices. The weld between the base boom and the auger stow bracket could crack.

Risk: A cracked weld may allow the auger bracket to detach from the boom, increasing the risk of injury.

Fix: Altec will inspect and repair cracks found in the base boom, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3017.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2012-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.

Risk: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.

Fix: Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed January 13, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 840.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2011-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.

Risk: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.

Fix: Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed on October 13, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 836.

Defect: Altec Industries, Inc. (Altec) is recalling certain 2005-2021 A65, A70, A75, A72-T, A77-T, and A82-T vehicles. The lower and upper boom raise spools can shift after releasing the joystick or control interlock.

Risk: Unintended movement of the lower and upper booms increases the risk of injury.

Fix: Altec will install a jumper hose and check valve into the boomtip tank lines and replace the overcenter blocking cartridge with an internally referenced drain path, free of charge. Owner notification letters were mailed on July 28, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 823.

Defect: Altec Industries Inc. is recalling certain 2015-2018 LR7, ALB, AC18, AC23, and AC38 vehicles built on an International N9/N10 chassis. During an HC Desorb cycle, the vehicle's idle will rapidly rise causing an increase in pump flow. The increased pump flow can result in the moving speed of the boom changing.

Risk: The change in boom speed can result in unintended positioning of the boom, increasing the risk of injury.

Fix: Altec will notify owners, and dealers install an update that will reprogram the low idle preset to 850 RPM, free of charge. The recall began October 16, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 774.

Defect: Altec Industries Inc. (Altec) is recalling certain 2014-2020 Aerial Devices and body only units equipped with Class 3 towing hitches. The tow hitch may have incorrect load rating markings, and may have been damaged by unintentional overloading.

Risk: If the tow hitch is overloaded, the hitch may fail, increasing the risk of a crash.

Fix: Altec will notify owners and provide instructions for inspecting the bumper and receiver tube for damage and repairing as necessary and installing the proper hitch load rating placards on the unit. This recall began July 24, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 761.

Defect: Altec Industries Inc. (Altec) is recalling certain 2012-2019 Altec AM60E, AA55E, AH75/85/100, AH125, and AH150 Aerial Devices. The recovery winch valve may allow the winch to lift more than it is rated for.

Risk: If the recovery winch attempts to lift more than it is rated for, it can increase the risk of an injury or death.

Fix: Altec will notify owners, and instruct owners to inspect the winch pressures and install an external pressure relief valve, if necessary, free of charge. The recall began October 7, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 734.

Defect: Altec Industries Inc. (Altec) is recalling certain 2003-2019 Altec TA45, TA50, TA55, TA60, L37, L39, LRV, LR7, A-T40C, T40P and AP45 vehicles equipped with air-cushioned pintle hitch and/or accessory air components. The accessories utilizing chassis air supply may be missing pressure protection valves. The accessory lines may not prevent service brake line pressure loss due to failure or leakage in the accessory air system. Additionally, the air cushioned pintle hook may have been connected t

Risk: Loss of service brake pressure can increase the risk of a crash.

Fix: Altec will notify owners, and dealers will inspect the pressure protection installation and repair any unit that does not pass inspection, free of charge. The recall began August 15, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 724.

Defect: Altec Industries Inc. (Altec) is recalling certain 2015-2017 Altec TA45M and AM50/55 aerial devices equipped with 500W DC-DC converters. Due to voltage and current spikes, the converter can fail and cause a fire.

Risk: If the converter fails, it can increase the risk of a fire.

Fix: Altec will notify owners, and dealers will replace the 500W DC-DC converter with one that has a revised design, free of charge. The recall began December 10, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 699.

Defect: Altec Industries Inc. (Altec) is recalling certain 2008-2018 Aerial Devices equipped with aluminum work platforms. The platform mounting holes may fail, causing the platform to move unexpectedly.

Risk: If the platform moves unexpectedly, it can increase the risk of injury.

Fix: Altec will notify owners, and dealers will install a bracket reinforcing kit, free of charge. The recall is expected to begin October 17, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 689.

Defect: Altec Industries Inc. (Altec) is recalling certain 2012-2018 Altec LS63 and LS87 aerial devices equipped with a pintle hook mounted into the Class 3 receiver tube. This towing combination was shipped without a placard that provides the maximum allowable towing limit, possibly resulting in the receiver tube being overloaded.

Risk: An overloaded receiver tube could detach, increasing the risk of a crash.

Fix: Altec will notify owners, and provide them with a placard that states the limit of the receiver tube assembly as 600lbs vertical load, and 6,000lbs towing capacity, free of charge. The recall began on July 25, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 684.

Defect: Altec Industries Inc. (Altec) is recalling certain 1997-2017 LRV, and LR7 Aerial devices. The platform leveling yoke may fail, possibly causing an occupant to fall from the platform.

Risk: Failure of the platform leveling yoke can cause the occupant of the platform to fall out, increasing their risk of injury.

Fix: Altec will notify owners, and will inspect the leveling system to verify the correct alignment, replacing any improperly aligned yokes, free of charge. The recall began on April 11, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 672.

Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2017 Altec LS63 Aerial Devices. The jib mast on these vehicles may bend under load.

Risk: The jib mast may bend and fail, increasing the risk of injury to those nearby.

Fix: Altec will notify owners and test the jib mast, replacing any that fail, free of charge. The recall began on October 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 664.

Defect: Altec Industries Inc. (Altec) is recalling certain 2015-2016 Aerial devices and Service Body Trucks equipped with certain JEMS 4A or JEMS 4E4 Idle Mitigation Systems (IMS). A cable within the IMS may have been improperly installed, possibly causing the cable to rub against an electrical component and short circuit.

Risk: A short circuit increases the risk of fire.

Fix: Altec will notify owners, and dealers will replace and reroute the contactor cable within the IMS, free of charge. The recall began on April 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for the recall is CSN 646.

Defect: Altec Industries Inc (Altec) is recalling certain model year 2014-2015 A65, A70, A75, A72-T, A77-T, and A82-T aerial devices manufactured April 15, 2014, to October 15, 2015. The affected aerial devices have a fiberglass cover over the boom tip that may have an improperly sized opening.

Risk: The improperly sized opening may allow the exposed metal tip of the boom to contact an electrically energized conductor, such as an overhead wire, increasing the risk of a injury to the boom operator.

Fix: Altec will notify owners, and dealers will replace any boom tip cover that has an improperly sized opening, free of charge. The recall began on December 1, 2016. Owners may contact Altec customer service at 1-205-991-7733.

Defect: Altec Industries Inc. (Altec) is recalling certain model year 2015-2016 Aerial Devices and Digger Derrick vehicles equipped with front bumper winches or capstans, manufactured December 26, 2015, to March 30, 2016. The affected vehicles have a hydraulic motor whose shaft may fail resulting in unexpected movement of the winch or the capstan.

Risk: Unexpected winch movement may increase the risk of injury.

Fix: Altec will notify owners, and dealers will replace the hydraulic motor, free of charge. The recall began on August 26, 2016, 2016. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 635.

Defect: Altec Industries Inc. (Altec) is recalling certain model year 2006-2015 Aerial Devices manufactured from June 1, 2006, through April 1, 2015. The affected aerial devices outrigger interlock control system may not detect proper deployment of the outriggers, allowing for instability of the boom.

Risk: If the aerial device is operated while the outrigger is not properly deployed it can cause instability of the boom, increasing the risk of person injury or death.

Fix: Altec will notify owners, and dealers will replace the aerial device with a new outrigger interlock module, free of charge. The recall began on September 4, 2015. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 625.