2022 Altec Aerial Device problems, complaints & recalls
Safety recalls (12)
Structure:frame And Members 2025-08-29 · campaign 25V562000 · 903 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk: A cable step that fails during use increases the risk of injury.
Fix: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2025-05-02 · campaign 25V288000 · 2,461 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2022-2024 TA Series, AT Series, L Series, LR Series Aerial Devices, and AF Series Forestry bodies. The fuel lines may not be properly secured, which can cause the lines to chafe and result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Altec will provide owners with instructions to inspect the fuel lines. If the lines are improperly secured, Altec will provide a kit to secure the lines. If the lines are damaged, the chassis manufacturer will repair the fuel lines. Repairs will be performed free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3226.
Equipment:mechanical:boom/Crane/Ladder 2024-05-23 · campaign 24V362000 · 1,128 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2024 Altec LR7 and LR8 aerial devices. The hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movement.
Risk: Uncontrolled movement of the boom can increase the risk of injury.
Fix: Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Electrical System:12v/24v/48v Battery:cables 2024-01-11 · campaign 24V015000 · 437 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Structure:body 2023-12-07 · campaign 23V824000 · 43 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 CB5-132D-S vehicles equipped with a Bobcat 260 welder installed on a track system. The welder may be misaligned, preventing the mounting fasteners from being properly tightened.
Risk: Loose fasteners can allow the welder to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Fix: Altec will align the welder and tighten the fasteners, free of charge. Owner notification letters were mailed February 01, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 3133.
Electrical System 2023-07-27 · campaign 23V525000 · 535 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2022-2023 Aerial Devices (AT, TA, L44, L45, LR8, AA, AM, AN) and D series Digger Derricks (DH, DL, DM, DT). The power inverter that converts electrical DC power to AC power may have been installed without a circuit breaker to protect the AC output circuit.
Risk: Without a circuit breaker, the AC circuit may overheat, increasing the risk of a fire.
Fix: Altec will install a 20-amp circuit breaker in the AC circuit, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3103.
Electrical System 2023-06-22 · campaign 23V438000 · 18 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2022 AT335 vehicles. An inverter-powered outlet may have been installed at the aerial boom tip without ground-fault interrupter (GFCI) protection.
Risk: An outlet without GFCI protection may fail to shut off electrical power when a ground-fault occurs, increasing the risk of injury or fire.
Fix: Dealers will inspect and install a GFCI outlet as necessary, free of charge. Owner notification letters are expected to be mailed August 25, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3091.
Forward Collision Avoidance: Automatic Emergency Braking 2023-06-01 · campaign 23V395000 · 59 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks. The collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activating.
Risk: An active braking system that fails to activate as intended increases the risk of a crash.
Fix: Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085.
Equipment:emergency:siren/Lighting/Strobes 2023-05-18 · campaign 23V357000 · 5,431 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3079.
Structure:body 2023-03-30 · campaign 23V216000 · 1,967 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.
Risk: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
Fix: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.
Equipment:mechanical:boom/Crane/Ladder 2022-10-21 · campaign 22V794000 · 71 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2022 AT41ME aerial devices. The material handling interlocking valve may lose power when the outriggers are not set, allowing the jib winch to be operated while the outriggers are up.
Risk: Outriggers that are not set when loads are being lifted by the jib winch may cause the unit to tip, increasing the risk of injury.
Fix: Altec will install a visual indication system to show when the outriggers are set or not set, and provide a new pre-operational inspection placard, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3030.
Equipment:mechanical:boom/Crane/Ladder 2022-08-10 · campaign 22V613000 · 975 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2015-2022 DT65 and DT85 Aerial Devices. The weld between the base boom and the auger stow bracket could crack.
Risk: A cracked weld may allow the auger bracket to detach from the boom, increasing the risk of injury.
Fix: Altec will inspect and repair cracks found in the base boom, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3017.
Service bulletins (54)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-15 · SIL-3233 · Service Bulletin/Repair Instructions
altec has discovered that certain at37/41/48 units on small duty ford and dodge chassis, built from december 2017 to may 2025 have the potential for the subbase mounting bolts to contact the chassis suspension components or superspring®. this potential contact is not an impact to the safety of this
Unknown Or Other 2026-09-11 · CSR-3339 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from ford motor company that certain 2017-2025 f-450 – f-600 chassis cab upfitted with an aerial bucket second unit body (sub) could have a condition related to the operation or customer satisfaction of the unit when equipped with an altec aerial devi
Visibility/Wiper 2026-05-13 · CSR-3315 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from ford that windshield wiper arms may become stripped or damaged, creating a risk to motor vehicle safety in certain 2022-2023 super duty vehicles equipped with altec equipment. this damage might result in erratic wiper arm speed, an inoperable wip
Unknown Or Other 2026-04-29 · CSR-3289 · Service Bulletin/Repair Instructions
altec industries has been notified that international motors has decided that a defect which relates to motor vehicle safety exists in certain 2019-2025 cv® series trucks built 1/11/2018 through 9/9/2024, with feature codes 0004198 and 0004240 (brake system, hydraulic with hydromax brake booster), e
Electrical System 2025-06-13 · SIL-3225 · Service Bulletin/Repair Instructions
altec has learned that the under-body lights on certain dl, dm, an, and l series units built from may 2019 to april 2023 require updated wiring with a larger fuse to prevent a blown fuse during max amp draw.
Unknown Or Other 2025-04-16 · PUN-3210 · Service Bulletin/Repair Instructions
altec has developed additional features and functionality for jems connect. features include vehicle status indicators and diagnostic trouble codes (dtcs), both are accessed from connect.
Showing the 6 most recent of 54 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.