2024 Altec Aerial Device problems, complaints & recalls
Safety recalls (10)
Equipment:other:labels 2026-03-13 · campaign 26V150000 · 10,875 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2026 Service Body, Aerial Device, Pressure Digger, Spray Truck, and Digger Derrick vehicles. The low tire pressure rating printed on the final stage certification label is incorrect.
Risk: An incorrect pressure rating may lead to underinflated tires, increasing the risk of a tire blowout or a crash.
Fix: Altec will inspect and replace the incorrect certification label, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3294.
Electrical System:wiring:fuses And Circuit Breakers 2025-12-18 · campaign 25V890000 · 152 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.
Risk: Wiring without adequate protection may short circuit, increasing the risk of a fire.
Fix: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.
Equipment:other:labels 2025-09-19 · campaign 25V629000 · 135 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device, 2022-2024 Forestry Body, 2022-2025 Service Body, and 2025 Digger Derrick vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label may be incorrect, leading to the vehicle being unintentionally overloaded.
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Altec will inspect and replace the labels as necessary, free of charge. Owner notification letters were mailed November 7, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN CSN-3251.
Electrical System:ignition 2025-09-05 · campaign 25V581000 · 19 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 Altec Aerial Device, and Digger Derrick vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.
Risk: An engine shutdown increases the risk of a crash.
Fix: Altec will replace the hydraulic tank heater relay, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3247. This recall is an expansion of NHTSA recall number 24V681.
Structure:frame And Members 2025-08-29 · campaign 25V562000 · 903 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Risk: A cable step that fails during use increases the risk of injury.
Fix: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Structure:body:bumpers 2025-08-14 · campaign 25V529000 · 124 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 Aerial Device, and Digger Derrick vehicles. The front winch bumper may be secured with incorrect bolts, which can cause the bumper to detach from the vehicle.
Risk: A front bumper that detaches can become a road hazard and increase the risk of a crash. In addition, the bolts can fail suddenly during winch operation, increasing the risk of injury.
Fix: Altec will replace the bolts, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3244.
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2025-05-02 · campaign 25V288000 · 2,461 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2022-2024 TA Series, AT Series, L Series, LR Series Aerial Devices, and AF Series Forestry bodies. The fuel lines may not be properly secured, which can cause the lines to chafe and result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Altec will provide owners with instructions to inspect the fuel lines. If the lines are improperly secured, Altec will provide a kit to secure the lines. If the lines are damaged, the chassis manufacturer will repair the fuel lines. Repairs will be performed free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3226.
Electrical System:ignition 2024-09-12 · campaign 24V681000 · 968 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Altec Aerial Device, Digger Derrick, and Pressure Digger vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.
Risk: An engine shutdown increases the risk of a crash.
Fix: Altec will rewire the accessory circuit, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3185.
Exterior Lighting 2024-06-13 · campaign 24V439000 · 3,425 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 aerial devices, digger diggers, pressure diggers, service trucks, reel lifters, pressure washers, and articulating crane models built on a Freightliner M2 Plus chassis. Please refer to Altec's recall report for specific vehicle make and model details. The lighting wire harness may be overloaded, preventing the vehicle lighting from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S
Risk: Lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Fix: Dealers will rework the lighting wire harness and update the trailer module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3161; CSN-3170.
Equipment:mechanical:boom/Crane/Ladder 2024-05-23 · campaign 24V362000 · 1,128 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2024 Altec LR7 and LR8 aerial devices. The hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movement.
Risk: Uncontrolled movement of the boom can increase the risk of injury.
Fix: Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Service bulletins (16)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-15 · SIL-3233 · Service Bulletin/Repair Instructions
altec has discovered that certain at37/41/48 units on small duty ford and dodge chassis, built from december 2017 to may 2025 have the potential for the subbase mounting bolts to contact the chassis suspension components or superspring®. this potential contact is not an impact to the safety of this
Unknown Or Other 2026-09-11 · CSR-3339 · Service Bulletin/Repair Instructions
altec industries, inc. has received notification from ford motor company that certain 2017-2025 f-450 – f-600 chassis cab upfitted with an aerial bucket second unit body (sub) could have a condition related to the operation or customer satisfaction of the unit when equipped with an altec aerial devi
Unknown Or Other 2026-07-23 · CSR-3320 · Service Bulletin/Repair Instructions
altec industries, inc. has been notified of a condition affecting certain international hv, hx, emv, cv, lt, rh, lonestar, and mv series trucks equipped with altec equipment. outdated body control module (bcm) software may generate erroneous fault codes after the vehicle has been inactive for two to
Unknown Or Other 2026-04-29 · CSR-3289 · Service Bulletin/Repair Instructions
altec industries has been notified that international motors has decided that a defect which relates to motor vehicle safety exists in certain 2019-2025 cv® series trucks built 1/11/2018 through 9/9/2024, with feature codes 0004198 and 0004240 (brake system, hydraulic with hydromax brake booster), e
Unknown Or Other 2026-04-10 · SIL-3273 · Service Bulletin/Repair Instructions
altec has received notification from parker chelsea, the manufacturer, of an issue with some of their 281 and 890 series ptos. an unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. once the vehicle reach
Unknown Or Other 2025-04-16 · PUN-3210 · Service Bulletin/Repair Instructions
altec has developed additional features and functionality for jems connect. features include vehicle status indicators and diagnostic trouble codes (dtcs), both are accessed from connect.
Showing the 6 most recent of 16 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.