🚗 AutoDefect IQ

2015 Keystone Springdale problems, complaints & recalls

Most-reported problem areas: Structure:body (1)

1
Complaints
3
Recalls
4
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (3)

Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment:other:labels 2017-05-24 · campaign 17V339000 · 464 vehicles

Defect: Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.

Suspension:rear:axle:non-Powered Axle Assembly 2015-04-07 · campaign 15V207000 · 2,260 vehicles

Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

Service bulletins (4)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions

this communication is the owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.

Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions

this communication is informing dealership service departments of owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.

Suspension 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions

this owner notification 14-215 involves units with the octagon correct track cam plate manufactured out of specification. if the hanger has the defect part and the involved component has been adjusted from the original manufacturing setting, it may allow excessive suspension movement possibly causin

Suspension 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions

keystone rv company: campaign being conducted on certain 2015 keystone travel trailers and fifth whels. *lj

What owners report

2020-08-24 · Structure:body · 5,000 mi

“i do not know when the failure occurred or exact event, and neither did the previous owner. so i stated the date the failure was discovered and guessed speed and total mileage (trailer has been to badlands south dakota and upper michigan). based on failure mode, i presume it happened while turning or backing the dual axle trailer. i just purcha…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Keystone Springdale years