2024 Keystone Springdale problems, complaints & recalls
Safety recalls (2)
Structure:body 2024-07-09 · campaign 24V521000 · 393 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2024 Springdale 245ML, Hideout 24L0F, Aspen Trail 260THLOFT, 360THLOFT, and Colorado 360THLOFT travel trailers. The metal sidewall may be incorrectly attached and come loose during transit.
Risk: Loose sidewalls that detach during transit can create a road hazard, increasing the risk of injury or crash.
Fix: Dealers will install additional support, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact Keystone customer service at 1-574-535-2100. Keystone's number for this recall is 24-456.
Structure 2024-02-19 · campaign 24V119000 · 1,978 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2024 Hideout 175BH, 177RD, 178RB, 179RB, 181BH, and 2024 Springdale 1700FQ, 1760 FQ, 1800BH, 1810BH, 1860SS, 2010BH travel trailers. The propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.
Risk: A detached propane cylinder can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the holder, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-451.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-04-21 · KSB-260417 · Service Bulletin/Repair Instructions
this process describes the repair of the exact-slide g5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.
Tires 2024-02-07 · 24-448 · Service Bulletin/Repair Instructions
advisory 24-448 springdale 1810bh fed tag campaign. it has been determined the vehicles subject to this service campaign may have been manufactured with the incorrect information on the federal identification tag. the tag indicates the tire size as st255/75r15e at 80 psi. the corrected tags are tire
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.